BK PATEL GROUP PTY LTD, the proud operator of Subway in the Sippy Downs area, is seeking a dedicated and experienced Retail Manager to oversee the daily operations of our fast-paced quick-service restaurant. This is a fantastic opportunity for someone who thrives in a leadership role and understands the demands of the food retail environment.
Key Responsibilities :
- Manage and control the overall operations of the Subway store, including daily opening and closing procedures.
- Monitor stock levels, order supplies, and maintain optimal product availability while minimising waste.
- Set sales targets and service standards; develop promotional strategies to increase sales and customer loyalty.
- Ensure the store is compliant with Subway’s brand policies, food safety standards, and OH&S regulations.
- Supervise and train team members; prepare shift rosters and delegate tasks accordingly.
- Handle customer complaints, resolve issues, and ensure high levels of customer satisfaction.
- Manage budgets, monitor sales performance, and oversee cash handling, POS operations, and banking procedures.
- Maintain accurate records of inventory, sales, staff performance, and financial transactions.
- Liaise with suppliers and head office representatives as required.
Requirements :
Minimum 1 year of relevant full-time experience as a store or shift manager in a fast food or quick service restaurant (Subway experience is highly desirable).A formal qualification in Retail, Business, or Hospitality Management is a bonus.Excellent leadership and communication skills.Strong understanding of customer service, staff supervision, and food safety compliance.Ability to work under pressure in a fast-paced environment, including weekends and public holidays.What We Offer :
Competitive salary of $75,000 + superLong-term employment stabilityOpportunities for career growth within a growing hospitality groupA supportive team culture and an energetic work environmentTo apply, please send your resume and a brief cover letter to :