Fixed Term Register - Customer Service Consultant - Service Tasmania

Fixed Term Register - Customer Service Consultant - Service TasmaniaJoin the Service Tasmania Fixed-Term & Casual Employment Register Customer Service Consultant Opportunities – South, North & North West June 2025 Intake – Apply Now

We're proud to be partnering with Service Tasmania to manage their Fixed-Term and Casual Employment Register, supporting recruitment for Customer Service Consultant roles across the state.

If you have a passion for helping people and want to contribute to your community by delivering essential government services, we want to hear from you.

About the Role

As a Customer Service Consultant, you'll be the first point of contact for Tasmanians accessing a wide range of government services. Working from a Service Centre or the Contact Centre, you'll assist customers in person or over the phone with a variety of transactions and enquiries.

This is a fantastic opportunity to gain meaningful experience in a government environment, whether you're early in your career, returning to the workforce, or seeking flexible employment.

Locations

We are currently seeking expressions of interest across :

Hobart and Southern TasmaniaLaunceston and the NorthDevonport, Burnie and the North WestWhat You'll Be DoingDelivering accurate, friendly and efficient customer serviceProcessing transactions and handling customer enquiriesManaging confidential information with care and professionalismUsing a range of systems and tools to support customer interactionsWorking collaboratively in a supportive team environmentTo be considered, you'll need to : Complete a brief screening chat after applyingProvide two professional refereesParticipate in a competency-based interview and role playUndertake skills testing and a functional assessmentBe willing to undergo a National Police Check prior to commencementDesirablePrevious experience in customer service, retail, or contact centresA current driver licence (for mobility between service sites if needed)What's in it for you?A chance to join a respected, customer-focused government serviceOngoing support and training providedFlexible, fixed-term casual opportunities with varietyMake a real difference in your communitySalary Range : $74,783 - 80,835 pro rata,Tasmanian State Service Award, General Stream Band 3.

Interested?

Apply now and complete the screening chat to join the register. We're reviewing applications in the lead-up to our June 2025 intake.

Have questions? Reach out to our team – we're happy to help. Searson Buck is managing the Fixed Term Register for Customer Service Consultants for Service Tasmania.

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