Data Education Officer / Teacher

APS6

92,970 - $104,883

Canberra, ACT

About the Aged Care Quality and Safety Commission

The Aged Care Quality and Safety Commission (the Commission) was formed on 1 January 2019. We work to improve the lives of older people by maintaining the integrity of the aged care system.

As the single independent regulator of Australian Government aged care services, we offer a variety of interesting and challenging jobs across most capital cities.

It is an exciting time to join the Aged Care Quality and Safety Commission, with major reforms underway to improve aged care in Australia. You will be contributing to our role as the national regulator to safeguard and protect older Australians receiving aged care services.

About the Team

The Commission has established a strong data and intelligence capability in Intelligence & Analysis (I&A) as part of its operating model, with a need for maturing capabilities within operational groups. Together with the objectives of the New Aged Care Act, Reform for Better Aged Care (RBAC), and other operational imperatives; we are here to influence, drive and shape the data maturity journey in the Commission.

We are responsible for delivering predicted, planned and unplanned reporting and information, generating and supporting the use of tactical intelligence, providing complex analysis and advice, overseeing risk modelling and risk profiling, and managing our data environment.

Our services help us to deliver on a range of outcomes. At a high level, the I&A Service Offer brings our work together across the following services :

Data partnership, leadership & governance

Risk-based decision-making

Insights generation

Reporting & data on demand

About the Role

As a Data Education Officer / Teacher, you will be responsible for leading the development, delivery, quality control and coordination of educational resources. Your primary focus will be collaborating with our colleagues in I&A and their customers to elicit and refine requirements, and our partners in the Commission's technical and whole-of-agency training teams to deliver educational activities in the right context.

Position Duties

• Product design and development
• Lead the design and development of a range of face-to-face or virtual learning solutions which could include but is not limited to, workshops, webinars and experiential learning.
• Facilitation
• Lead the facilitation of high-quality interactive sessions, by creating a positive learning environment which encourages participation, engagement and collaborative learning. Manage the complexity and challenges of delivering live sessions, and proactively identify and mitigate risks.
• Project Management
• Contribute to leading development of educational resources that support current state and future state requirements under RBAC. Plan, coordinate and manage the delivery of educational activities as required.
• Quality assurance and improvement
• Undertake quality improvement activities, including review, evaluation and monitoring of education outcomes, and identification of areas for improvement to achieve quality outcomes.
• Reporting
• Collate, record and report on education / learning activities and outcomes, providing both qualitative and quantitative information to track success and identify opportunities for improvements.
• Positive working relationships
• Work collaboratively with both internal and external stakeholders

Position Eligibility Requirements (Selection Criteria)

To be successful in this role you will need to demonstrate the following :

Experience in leading the design and development of learning programs, educative materials and interactive sessions for delivery in both a face-to-face and virtual learning environment.

Demonstrated experience in the facilitation of educative sessions in a virtual or face-to-face environment.

Excellent written and verbal communication skills, including the ability to distil complex technical guidance into engaging and useful learning products and activities.

Demonstrated ability to develop productive working relationships with both internal and external stakeholders.

Position Notes

Salary offered will be between $92,970 - $104,883 per annum depending on skills and experience. In addition, 15.4% superannuation will be paid.

Merit Pool established through this selection process may be used to fill this or future ongoing and non-ongoing vacancies.

Diversity and Inclusion

The Commission is committed to fostering a workplace with flexible work arrangements to support a diverse, respectful and inclusive culture for all staff.

The Commission recognises the richness of Aboriginal and Torres Strait Islander cultures and is committed to the implementation of our Reconciliation Action Plan. The Commission values the unique knowledge and experience of Aboriginal and Torres Strait Islander employees which strengthens and supports our focus on protecting and enhancing the safety, health, wellbeing and quality of life of aged care consum