Technical Itsm Consultant

Hiring Manager : James Leeming

Talent Acquisition Advisor : Allan Zhang

Job Code Level : CGP2

We are looking for Senior Technical ITSM specialists to join our growing team of consultants engaged across a variety of Federal Government implementation Projects in Canberra.

OpenText is a world leader in Information Management, helping companies securely capture, govern and exchange information on a global scale.

OpenText solves digital business challenges for customers, ranging from small and mid-sized businesses to the largest and most complex organizations in the world.

We offer market leading salaries, award winning flexible working conditions and best in class support and benefits.

In this role you will be tasked with providing technical support and / or leadership in the creation and delivery of technology solutions designed to meet customers' needs across our portfolio of Federal Government Clients.

You are required to have a solid understanding of our customers' businesses and to act (sometimes onsite) as a trusted advisor to help create and maintain effective customer relationships in order to ensure ongoing customer satisfaction.

We are looking for experienced technical delivery consultants with extensive experience managing Enterprise ITSM tools deployed across Windows and Linux Environments with a strong experience of ITIL process, knowledge of containerisation technologies (Kubernetes certification an advantage), an understanding of secure communication and experience with application programming languages such as Java Script, Python, PowerShell and SQL Java.

If you would like to learn more please select apply and one of our friendly Talent Team will contact you directly to discuss the opportunity.

You will possess a minimum of NV1 level AGSVA clearance.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws.

Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and / or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR.

Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

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