Customer Service Officer

Join an amazing team with a supportive culture

• Permanent, full-time opportunity with on-the-job training
• Kewdale location with on-site parking

Our client is an Australian privately owned wholesaler of industrial têxtiles, with 5 offices located throughout Australia. Operating for over 100 years they strive to be the industry benchmark for providing quality commercial and industrial têxtile products and delivering exceptional service.

Their core values of integrity, innovation and value for money is led from the top and supported by each of their employees in everything they do. They recognise that having great staff is key to the success of their business and that is testament to the high retention of employees they have.

As a Customer Service Officer, your focus will be to develop and maintain relationships with customers. You will seek to fully understand the customers' needs and provide a warm and friendly approach to ensuring their requirements are fulfilled.

Primarily your main duties will involve :

You will be working with great people who are passionate and dedicated about what they do. With their wealth of experience and knowledge you will be supported every step of the way in learning the role fully.

If you have an eye for detail, like to multitask and enjoy providing great customer experience, then this could be the perfect role for you.

Ideally to be successful you are :