Sales & Operations Manager (SOM) - Sunshine Coast, QLD

Sales & Operations Manager (SOM) - Sunshine Coast, QLD

Retail Excellence & SalesQLD, Australia

An exciting opportunity for a Sales & Operations Manager (SOM) at Bay Audio, QLD Sunshine Coast Area to lead the way in our strategic approach within our Sales Department.

Bay Audio , a brand of Amplifon is one of Australia's leading retail hearing health providers. We believe in living life at full volume and at Bay Audio you will have the opportunity to change lives by supporting customers and their families living with hearing loss.

About the role

The primary responsibility of this key role is to effectively lead and manage store operations and each store team throughout the nominated area(s), to maximise revenue, profitability and overall business efficiencies that support the companys strategic objectives.

Location : QLD, Sunshine Coast Area

The responsibilities include the below and more :

Operational Leadership

• Provide leadership, coaching and mentoring on the day to day operations of the retail and Clinical teams within the area
• Manage and increase the effectiveness and efficiency of the Retail and Clinical teams, through the successful implementation of Bay Audio Policies and Procedures
• Enhance and support the communication between NSO, (National Support Office), store and Clinical teams to drive efficiency and productivity improvement within the operations team
• Drive lead generation and revenue to exceed budgets and targets on a consistent basis
• Lead, manage and coach the Clinical teams and Store Managers on a daily / weekly basis during store visits and other communications
• Provide information on key business issues to the relevant stakeholder on operational and people management issues
• Ensure people management processes are in place, understood and used effectively
• Ensure that the store teams understand and can effectively manage the Clinical schedule for maximum productivity to drive revenue
• Responsible for reviewing and authorising all expense claim forms for the team

Team Management

Other

We are looking for a leader!

You will have :

What's in it for you? :

Bay Audio , a brand of Amplifon is an equal opportunity employer committed to providing a diverse and equitable workforce environment. We believe that through valuing our uniqueness and respecting our differences, we can achieve more and that diversity adds to our culture.

We encourage applications from all genders, corners of the world and individual backgrounds. including Indigenous Australians, to apply.

Talent Acquisition Team