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Client Service Officer
Stream Consulting GroupMelbourne, Australia1 day ago
Job descriptionAbout You You are a natural relationship builder and can build rapport with your clients You have excellent communication skills and experience in customer service and / or client management. You have administration experience and / or excellent written communication You love to learn and have a can-do attitude You are self motivated and able to work autonomously You are highly motivated and organised Role Attend client meetings Client management - maintain and develop client relationships Develop underwriter relationships Coordinating reports for quotes Maintaining spreadsheets Prepare and present annual renewal quotes General administrative tasks Working hours Career Progression Benefits Join one of Australia's leading banking & financial services companies with an impressive retention rate - 70% of staff have been there over 7 years!! Amazing team culture with excellent work life balance 4 leisure days on top of annual leave 2 paid volunteer days Work from the office for your first 6 months to get to grips with the role then have the freedom to work from home 2 days per week! Excellent training opportunities Career progression - They promote from within and look to develop their staff members
Market leaders in training and development
- Great team culture
- Excellent staff retention
- 70% of staff have been with the business over 7 years
- Company
An international brand, our client is a leading finance & technology company.
Known for low staff turnover with over 130 employees across Australia and New Zealand, 70% of employees have been with the business for over 7 years.
They are a market leader in the field with an excellent client base and reputation within the industry.
They prioritise internal progression, this organisation is focussed on your growth, success and well being.
You will be using your customer service experience and natural ability for organisation to manage your own portfolio of clients.
Your responsibilities will include :
You will have the option of working 8am - 4.30pm or 8.30am - 5pm depending on your client base. After an initial 6 month training period you have the option of working from home 2 days a week.
There is a clear career progression path, with excellent mentoring & training and the ability for your role to progress to a senior understudy.
Interviewing ASAP!!
customerservice
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Client Service Officer • Melbourne, Australia
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