Enterprise Application Analyst

Join to apply for the Enterprise Application Analyst role at Housing Choices Australia Continue with Google Continue with Google

3 days ago Be among the first 25 applicants

Join to apply for the Enterprise Application Analyst role at Housing Choices Australia Get AI-powered advice on this job and more exclusive features.

Sign in to access AI-powered advicesContinue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Introduction :

Enterprise Service Desk Analyst

Location : Melbourne

Employment type : 6 month Fixed term full time contract

Salary : $84,500 plus 12% superannuation and salary packaging

Make a difference where it matters most

At Housing Choices Australia, we believe everyone deserves a safe and affordable home. We are a leading not-for-profit housing provider committed to building inclusive and thriving communities. Our Five-Year Strategic Plan (2024-29) prioritises people and aims to deliver social impact, sustainable growth, and empowered teams.

Join us in building a better future, one home at a time.

Why you will love working with us

Join a passionate, purpose-driven team where your work creates lasting impact, and your wellbeing, growth, and individuality are genuinely valued.

Purposeful impact - make a meaningful difference in people's lives by supporting inclusive, safe, and affordable housing.Growth and development - enhance your skills and advance your career through tailored learning opportunities.Balance that works - enjoy 5 weeks annual leave and flexible working arrangements suited to your lifestyle.Valuable benefits - increase your income through salary packaging, salary continuance insurance, and 16 weeks of paid parental leave.Supportive culture - be recognised and celebrated in an inclusive, values-driven workplace.

Description : About The Role

You will deliver first and second level ICT support across Housing Choices Australia, ensuring swift and accurate resolution of incidents and service requests. You will work closely with internal users and vendors, maintain key IT systems, and contribute to continuous improvement in our enterprise technology environment.

This role is ideal for someone who excels in problem-solving, communication, and has strong technical knowledge across Microsoft365, cloud services, and networks.

Deliver first and second-level IT support across a multi-site environmentManage incidents, problems, and requests using ITIL-aligned practicesMaintain and troubleshoot laptops, printers, mobile devices, and serversSupport user account management across local and cloud systems (Azure, AD, M365)Participate in system upgrades, asset management, and technical documentation

About The Team

The Transformation group drives organisational innovation, change management, and continuous improvement across Housing Choices Australia. It leads initiatives designed to enhance operational effectiveness, streamline service delivery, and build capacity to adapt to evolving housing demands and technological advancements. This group ensures the organisation remains agile and responsive, well-positioned to meet future challenges and opportunities.

Skills and Experiences :

About You

You will have :

Tertiary qualification in IT or relevant Microsoft certifications6+ years of experience in ICT service delivery and system administrationKnowledge of cloud technologies, virtual environments, and Microsoft365Experience supporting Microsoft desktop applications, SOEs, and enterprise networksExcellent communication and interpersonal skills, with a strong customer service focus

Desirable : ITIL certification, and experience working with managed service providers or in not-for-profit / community organisations.

You must agree to undergo any required employment screening, including but not limited to a National Criminal History or Police Check, Working with Children or Vulnerable Persons Check, and NDIS Worker Screening Check.

Even if you do not meet every requirement, we encourage you to apply. We value unique experiences and perspectives.

Our values in action

Everything we do is guided by our shared values :

Putting people first - we listen, respect, and respond to our communities.Working together - collaboration helps us achieve better outcomes.Doing the right thing - we act with integrity and accountability.Acting boldly - we innovate to address current housing challenges.

We are committed to a strategy that supports tenant wellbeing, organisational growth, environmental responsibility, and workforce empowerment.

Belong at Housing Choices

We are an inclusive and values-led employer, proudly welcoming people of all identities and backgrounds. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, LGBTQIA+ individuals, and those with lived experience of housing insecurity.

We support inclusive hiring practices. Please let us know your pronouns or if you require any adjustments during the application process, as we are here to assist you.

How To Apply

Apply now! Applications close : 22 July 2025 unless a suitable candidate is identified earlier.

If you do not meet every requirement, please still apply, as we value potential and diverse experiences as much as a perfect CV.

Disclaimer : To the best of Housing Choices Australia's knowledge, this information is valid at the time of publication. Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionInformation TechnologyIndustriesHousing and Community DevelopmentReferrals increase your chances of interviewing at Housing Choices Australia by 2x

Sign in to set job alerts for "Application Analyst" roles.Continue with Google Continue with Google

Continue with Google Continue with Google

Port Melbourne, Victoria, Australia 2 weeks ago

Melbourne, Victoria, Australia 4 days ago

Melbourne, Victoria, Australia 2 weeks ago

Melbourne, Victoria, Australia A$90,000 - A$110,000 1 month ago

Business Analyst | Senior Consultant | MelbourneMelbourne, Victoria, Australia 2 days ago

Melbourne, Victoria, Australia 4 days ago

Melbourne, Victoria, Australia

A$800.00

A$900.00

2 weeks ago

Melbourne, Victoria, Australia

A$150,000.00

A$170,000.00

4 weeks ago

Melbourne, Victoria, Australia 11 hours ago

Melbourne, Victoria, Australia 1 month ago

Melbourne, Victoria, Australia

A$140,000.00

A$150,000.00

3 weeks ago

Melbourne, Victoria, Australia 1 week ago

Melbourne, Victoria, Australia 9 hours ago

Melbourne, Victoria, Australia 3 days ago

Melbourne, Victoria, Australia 4 days ago

Melbourne, Victoria, Australia 3 days ago

Melbourne, Victoria, Australia 1 week ago

Melbourne, Victoria, Australia 2 weeks ago

Melbourne, Victoria, Australia 11 hours ago

Docklands, Victoria, Australia 1 week ago

Senior Business Analyst with Cards experience - Contract - Melbourne / SydneyMelbourne, Victoria, Australia 4 days ago

Senior Business Analyst – Delivery SystemMelbourne, Victoria, Australia 2 weeks ago

Melbourne, Victoria, Australia 3 days ago

Melbourne, Victoria, Australia 1 week ago

Melbourne, Victoria, Australia 2 weeks ago

Melbourne, Victoria, Australia 1 week ago

Hawthorn East, Victoria, Australia 4 days ago

South Wharf, Victoria, Australia 3 days ago

Melbourne, Victoria, Australia A$90,000 - A$115,000 1 day ago

Business Analyst | Digital TransformationMelbourne, Victoria, Australia 1 month ago

Melbourne, Victoria, Australia 5 days ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

J-18808-Ljbffr