Tafe Services Coordinator

At TAFE NSW, we are dedicated to life changing impact. That's why we offer world class training and education that delivers the skills needed for the jobs of today and tomorrow.

• The Opportunity

We currently have an exciting opportunity for a TAFE Services Coordinator to join the Customer & Stakeholder Relations team based in Western Sydney region. The TAFE Services Coordinator (TSC) is responsible for working collaboratively with local functional areas including training delivery, student services, facilities management, and other corporate services. This role ensures excellence in service experience on campus as well as optimising community and multicultural engagement. Daily operational duties may include managing accommodation requests, updating communication distribution lists, supporting campus emergency management and working closely with the local facilities management team for the set up of events. During peak times, there may be the need to support other campus locations.

• About You

To be considered for the role you will have :

• Diploma, Advanced Diploma or Associate Degree in relevant discipline or equivalent skills, knowledge, and experience in relevant customer services environments
• Demonstrated success in building rapport with a wide range of people and monitoring and delivering services meeting customer requirements.
• Would you like more information?
• How to Apply
• An up-to-date resume in PDF format (max 3 pages)
• A cover letter outlining your interest and how you meet the essential requirements as listed in the Position Description.
• Response to the targeted question below

You will be required to undertake a national criminal history check and obtain a Working with Children Check (WWCC) clearance as a condition of employment. For more information, visit the Office of the Children's Guardian website.

For permanent positions, you must be an Australian citizen or permanent resident. For temporary positions, it is generally acceptable for you to have a current visa that allows you to work in Australia

• Our Commitment to Inclusion and Diversity

TAFE NSW is an equal opportunity employer that is committed to fostering a diverse workforce.

• Targeted Question

Please outline your previous experience in a customer focussed role where you have needed to work collaboratively with multiple stakeholders.