Client Solutions Manager

We are Lumify Work

Lumify - It's not a word you'll find in the dictionary, but it's a word that means a lot to us. We define Lumify as the process of illuminating lives through learning. It's about striving to be smarter, to do better, to go further, and to shine brighter. Our purpose is to turn change into opportunity by upskilling the world for tomorrow.

From first-time students to career-changers, upskillers to promotion-seekers, and support techs to CTOs, we encourage modern learners to embrace change and turn it to their advantage. We are the best-in-class, vendor-certified, IT training for business and enterprise customers, delivered in classroom and online by industry accredited trainers. We empower our students to decide when and how they learn.

Winner of Employer of Choice in the Australian Business Awards 2023 and 2024.

What's the Opportunity?

We are seeking an experienced Account Manager to join our Lumify sales team. Based in Canberra, you will play a pivotal role in fostering and maintaining relationships with key clients. Your primary responsibility as Account Manager is to create opportunities and drive business growth within your portfolio of accounts. In this role, you will leverage your network and relationships to identify and convert prospects, building long-lasting customer connections as a trusted provider of training solutions. Excellent communication, negotiation and analytical skills are essential for identifying market trends, evaluating potential opportunities and developing innovative solutions.

What Will You Do?

Account Growth & Management – Build and nurture client relationships, identify new business opportunities, and promote Lumify's full range of services. Solution Design & Delivery – Collaborate with organisations to design tailored learning solutions that drive measurable outcomes. Revenue & Business Targets – Achieve revenue and profitability goals while identifying new income streams. Market Presence & Brand Reputation – Benchmark Lumify's offerings against competitors and position it as the top learning solutions provider. Strategic Account Development – Develop and execute account plans, leveraging CRM insights to drive growth. Client Engagement & Advisory – Conduct business reviews and feedback sessions to ensure client satisfaction. Collaboration & Sustainability – Work with internal teams and partners to align strategies and support Lumify's sustainability goals.

What Have You Accomplished?

A minimum of five years' experience in face-to-face selling in the B2B space, with a proven track record in mid-to-large market sales (corporate and government). Demonstrated success in business development and account management, including working with complex solutions involving multiple stakeholders. Proficiency in CRM software and sales productivity tools such as LinkedIn Sales Navigator. Knowledge of IT trends, Cloud Solutions, and the broader role of skill development in driving individual and organizational success. Expertise in sales methodologies, processes, and strategic account planning. Exceptional negotiation, communication, and presentation skills, with the ability to articulate and differentiate Lumify's value proposition effectively. Resilient, adaptable, and driven by a growth mindset, with the ability to thrive under pressure and exceed KPIs.

Why are we the right fit for you?

We offer competitive remuneration, with commissions to reward your hard work and success. You will have access to endless learning opportunities – enjoy all courses from Lumify Group for free. We offer comprehensive benefits to support your wellbeing, including resources, tools and leave to help you and your family thrive. You will be a change-maker. As part of a B-Corp-certified parent company, we contribute to 5 key impact areas : people, customers, governance, environment and community. We celebrate success : our people achieve incredible results, and we regularly recognise and reward them. Lumify Group thrives on a shared passion for progress. In a world of constant change, we stay ahead, driving innovation and transformation.

Next steps

If this sounds like something you'd like to be a part of, we'd love to hear from you. Today, over 200 like-minded individuals work across the Asia–Pacific region. Visit our careers website to learn more about culture and opportunities at Lumify Group.

By submitting your application, you agree that Lumify Group can collect your personal data for recruiting and related purposes. Due to the nature of our customer contracts, if you are successful, you consent to our employment screening process, which involves reference checking, police checks, and identity and qualification verification.

We are Lumify. Together, we are shining a light on future learning. #J-18808-Ljbffr