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Manager Engagement & Innovation Services

Manager Engagement & Innovation Services

University of the Sunshine CoastQueensland, Australia
2 days ago
Job description

Manager Engagement & Innovation Services

2 weeks ago Be among the first 25 applicants

  • Level 10, $143,875 plus up to 17% employer superannuation
  • Full-time, ongoing appointment

The Opportunity

In this leadership role, you’ll lead the Engagement & Innovation Services team, our key connection point between IT and the wider University. Bringing together business partners, analysts, enterprise architects and innovation engineers, you’ll guide the team to understand strategic goals, uncover future-focused opportunities, and ensure we deliver smart, sustainable technology and innovation solutions. You’ll champion collaboration with stakeholders across UniSC to shape enterprise architecture, strengthen business partnerships, and support innovation from idea through to implementation. This is your chance to help reduce complexity, drive change, and make a meaningful impact on the way we work.

For more information, please visit us online Information Technology

You will

  • lead enterprise architecture and business analysis practices that align our people, processes and technologies with UniSC’s strategic goals;
  • lead innovation, AI, and automation by identifying strategic opportunities and gaps. Deliver transformative solutions that drive improvement and elevate organisational performance ; and
  • foster strong relationships across the University to shape trusted IT strategies and solutions that support long-term success.
  • About you

    You’re someone who sees the big picture and knows how to bring it to life. Our ideal candidate is curious, collaborative and strategic, with a natural ability to connect people, ideas and technologies to make things work smarter. You’re confident leading conversations with senior stakeholders, mapping out what’s possible, and guiding the transformation journey from idea to implementation. Whether it’s shaping future-ready business capabilities, streamlining systems, or supporting the team’s growth, you bring clarity, creativity and a focus on real impact.

    You will possess :

  • Experience working with complex enterprise systems and shaping strategic plans that drive meaningful outcomes.
  • Technical expertise across Microsoft technologies in hybrid cloud / on-prem environments, including Windows and Linux.
  • A creative, practical approach to aligning business needs with technology using design thinking and innovation.
  • Strong knowledge of compliance, cybersecurity and legislation relevant to Australian universities.
  • Proven ability to engage and influence across large organisations, with a focus on building trusted relationships.
  • Confident leadership and team development skills that bring out the best in others.
  • Practical knowledge of key frameworks such as ITIL, Agile, TOGAF, and more.
  • Clear, thoughtful communication, grounded in empathy, respect and professionalism.
  • UniSC is an equal opportunity employer, committed to diversity and inclusion. We encourage applications from all backgrounds, including those with disabilities, women in STEM, First Nations Peoples, and individuals of diverse cultures, genders, abilities, and experiences. We value achievement relative to opportunity and encourage your commentary on your achievements in this context. For additional support during the application process, please contact us at [email protected] or call +61 7 5430 2830.

    UniSC values a diverse and talented workforce and invites applications from candidates who already have legal work rights in Australia.

    UniSC does not accept unsolicited applications. For agency inquiries, contact [email protected]

    Applications for this position close midnight, Sunday 6 July

    Your completed application must include :

  • a resume, and responses to specific pre-determined selection criteria as outlined in the application form.
  • Further information regarding how to prepare your application is available on our website : Join our team

    We would love the opportunity to get to know you better, but we know it works both ways. To get to know a little more about us, visit us at : Welcome to UniSC and LinkedIn Life

    Have questions or want to know more? For a confidential discussion, please contact :

    Associate Director, Engagement and Transformation Services

    Telephone : 07 5456 5995

    Discover UniSC

    We're all about doing work that matters, connecting with great people, and being part of an incredible journey. We’re not the biggest university. But we’re growing every day, and doing big things. Like ground-breaking research, championing sustainability, producing gold-winning athletes and award-winning alumni.

    We're one of the fastest growing universities in Australia, growing to over 2,000 people across 5 campuses in South East Queensland.

    Teaching excellence is at the heart of what we do, and our commitment to sustainability is integrated into our teaching, research, and daily operations. Our research tackles the most pressing challenges of our time, with 26 research fields ranked at or above world standard according to the Excellence in Research for Australia Rankings. At UniSC you will have the opportunity to contribute to the educational landscape for future generations.

    We foster a collaborative and supportive environment, encouraging continuous professional development and providing resources to enhance your career. We recognise and value the contributions of each team member to our culture and success. We're not afraid to be different, and we're looking for people who share our values and want to be part of a team that is working together to improve our local and global challenges.

  • Our collaborative, passionate and welcoming culture is what really sets us apart.
  • Modern teaching & research facilities.
  • Professional development and career pathway opportunities.
  • We are a proud recipient of the prestigious Athena SWAN Bronze Award, granted as part of theScience in Australia Gender Equity (SAGE)initiative.
  • Flexible work arrangements & generous leave options.
  • Salary packing options + 17% Super.
  • EAP, fitness passport & discounted private health.
  • Seniority level

    Seniority level

    Not Applicable

    Employment type

    Employment type

    Full-time

    Job function

    Job function

    Information Technology and Management

    Industries

    IT Services and IT Consulting and Higher Education

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    Engagement Manager • Queensland, Australia

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