Logistic Support Officer - Western Australia

Responsible for undertaking work that is moderately complex in nature, under general direction, utilising functional expertise within the area of ICT support.

• Duties
• Analyse business requests and use sound judgment to identify solutions to meet business requirements.
• Install, configure, test and troubleshoot IT hardware and software.
• Resolve issues related to usability, customisation and connectivity.
• Receive, check and process purchase requests and verify incoming and outgoing goods against records.
• Create and maintain records with a strict degree of accuracy.
• Build and maintain effective stakeholder relationships, including representing the work area at internal and external meetings and conferences.
• Communicate effectively and professionally.
• Skills Required
• Knowledge of, and experience working with and supporting IT systems, services and processes.
• Ability to coordinate simple procurements of standard services or" commercial-off-the-shelf" (COTS) items where routines, methods and procedures are well established.
• Ability to coordinate the packaging, shipping, collection, auditing, and tracking of goods and assets.
• Ability to conduct simple logístical functions such as : contribute to logístical planning, stocking and disposal operations.
• A high level of attention to detail.
• Knowledge and experience in successfully completing allocated tasks and delivering quality results.
• Proven ability to communicate effectively whilst liaising with stakeholders and assisting to resolve issues across a geographically dispersed network.
• Ability to conduct analysis and research and report on findings with the ability to contribute new ideas and identify opportunities for business efficiency improvement.
• Demonstrated personal integrity whilst achieving results within legislative and policy parameters.
• Desirable Skills
• Knowledge of, and experience working within logistics systems and processes.
• Knowledge of, and experience working within an ITIL environment.