Client Director, Social Services-Federal Government

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

You will lead our Social Services territory in Federal Government, with responsibility for generating new business sales revenue from a SaaS license model. This will be achieved through account planning, territory planning, researching prospect customers, utilizing business development strategies, and executing field-based sales activities within a defined set of prospects, territory, or vertical.

What you get to do in this role :

• Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
• Oversee client relationship mapping to the account team, orchestrating an account strategy across a broad virtual team (Solutions Consultants, Solutions Specialists, Success resources, Partners, and Marketing, etc.)
• Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can support their IT roadmap
• Identify the right specialist / support resources to bring into a deal at the appropriate time

Qualifications

To be successful in this role you have :

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in-office) are categories assigned to ServiceNow employees depending on their work nature. Learn more here .

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration regardless of race, color, creed, religion, sex, sexual orientation, national origin, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other protected category. Applicants with arrest or conviction records will also be considered as per legal requirements.

Accommodations

We strive to provide an accessible and inclusive application process. If you require a reasonable accommodation or need an alternative application method, please contact globaltalentss@servicenow.com .

Export Control Regulations

Positions requiring access to controlled technology may need export control approval from government authorities. Employment is contingent upon obtaining any necessary export licenses or approvals.

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