Sales Centre Agent

1 month ago Be among the first 25 applicants

• Have you previously worked in a Call Centre, (Inbound or Outbound), Guest Services, Reservations or the Travel & Tourism Industry?
• Do you have a passion for travel and in delivering a superior customer experience?
• Are you a vibrant character, whose personality and smile, will shine through to each potential guest?

Job Description

What You Will Do

Our Sales Centre team is responsible for taking inbound calls, making reservations for holiday stays for our members and guests. You will play a vital role in our customer journey and be the first point of contact for guests looking to book that memorable holiday, road trip, or getaway.

We have multiple casual positions available offering approximately 25 hours per week, commencing from the 30th of June! In this hybrid position, you will be rostered 1-4 days per month at our Sales Centre office based at our NRMA Treasure Island Holiday Resort and the rest you will work from home. For your initial 2-week training, you will be required to work Monday to Friday from the Treasure Island based office. We operate a 7-day roster with shifts rostered between 8am- 6pm. Full weekend availability is a must!

What You Will Bring

We do the training, you bring the personality! We will ensure you have the equipment, training and support that you require to guarantee success. You will need a good home office setup with access to NBN or good internet connection.

What’s in it for you?

Benefits

At NRMA Parks & Resorts our benefits include more than just great discounts. Here's a taste of what you can expect :

Know You Belong

At NRMA Parks and Resorts we’re for inclusion, diversity, and representing the members, guests, customers, and communities we serve. That’s why we welcome applications from First Nations Australians, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be part of our team.

Are you nodding your head as you read this? Ready to roll up your sleeves and really make a difference?

Apply now, we cannot wait to hear from you!

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Sales and Business Development

Industries

Travel Arrangements

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