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Customer Care Coordinator
Healthcare Professionals GroupQLD, AU10 days ago
Job descriptionProcess and manage sales orders and invoices in SAP with precision. Ensure critical medical devices reach healthcare providers on time. Respond to customer queries efficiently, ensuring smooth operations. Collaborate with internal teams to improve processes and service levels. Maintain accurate records to uphold compliance and efficiency. Contribute to a mission-driven team where every task impacts patient care. SAP experience is essential - you’ll be managing key medical orders. Previous Customer Service experience in Pharmaceutical, Healthcare, or FMCG. Experience in Administration or Data Entry is highly desirable. Strong communication skills - you’ll interact with healthcare professionals. A passion for healthcare and a desire to make a real difference. Medical Affairs & Life Sciences Recruitment - Clinical Research, Market Access, Medical Affairs, Pharmacovigilance, Quality, Data Management, Regulatory Affairs, Scientific; Commercial Recruitment - Marketing, Sales, Analytics, Government and External Affairs; Business Operations & Infrastructure Recruitment - Administration, Customer Service, Engineering, Finance, Human Resources, IT, L&D, Legal, Manufacturing, Operations, Supply Chain, Warehouse; Clinical Care Recruitment - Allied Health, Aged Care, General Practice, Medical Imaging, Medical Management, Medical Specialties, Nursing.
Benefits
- Permanent opportunity within a leading medical devices company making a real difference.
- Collaborative, close-knit team with a strong purpose-driven culture.
- Convenient Bowen Hills location in brand new offices with on-site parking and public transport access
- True hybrid work culture with flexibility
About the Company
Join a globally recognised Medical Devices company dedicated to improving patient outcomes. Located in Bowen Hills, QLD, this company plays a key role in delivering innovative healthcare solutions to hospitals, clinics, and medical professionals.
About the Role
As a Customer Service Representative, you’ll do more than process orders - you’ll ensure essential medical equipment reaches hospitals and clinics on time. In this fast-paced and meaningful role, you’ll manage urgent SAP orders, maintain data integrity, and support healthcare professionals as they provide life-changing treatments.
What You’ll Do :
Skills and Experience :
Why This Role Matters
Every order you process, every query you resolve, and every device you help deliver contributes to better patient outcomes, successful surgeries, and life-saving treatments. This is more than just a job—it’s an opportunity to make an impact in healthcare.
How to Apply
Click Apply or contact Hannah Dixon on 0288778735 for a confidential discussion.
About Healthcare Professionals Group
Healthcare Professionals Group recruits all positions : executive, permanent, contracting / temp, at all levels, across all areas of healthcare - Pharmaceuticals, Biotechnology, Medical Technology and Clinical Care.
For more job opportunities, visit www.hpgconnect.com.
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Care Coordinator • QLD, AU
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