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Retail Manager

Trishika ResourcesAustralia

11 days ago

Job description

Borrello Cheese, a highly respected, family-owned cheese manufacturer with over 40 years of excellence, is renowned for producing premium, high-quality cheese. As we continue to expand, we are seeking an experienced

full-time Retail Manager
to oversee our retail operations at our Oakford, WA facility.

In this leadership role, you will manage a team of 2-4 personnel, ensuring smooth retail operations while maintaining our high standards of quality, safety, and efficiency. If you are passionate about delivering exceptional products and leading a dedicated team, we'd love to hear from you!

Key Responsibilities inc but are not limited to

Lead, train, and supervise retail staff to ensure exceptional customer service, efficient workflows, and adherence to safety protocols.

Oversee inventory management to maintain optimal stock levels, minimize waste, and control costs.

Maintain a clean, safe, and hygienic retail environment in compliance with health and safety standards.

Manage customer service, addressing inquiries and complaints professionally to ensure customer satisfaction.

Design and arrange product displays to enhance visual appeal and promote seasonal or specialty cheeses.

Conduct market research and cost analysis to establish competitive pricing strategies.

Implement and manage promotional campaigns, in-store events, and special offers to drive sales and engagement.

Ensure accurate pricing, proper labeling, and an attractive store layout to enhance the customer experience.

Build and maintain strong customer relationships to encourage repeat business and brand loyalty.

Ensure strict compliance with food safety regulations and industry best practices.

Oversee daily retail operations, ensuring efficiency in stocking, sales, and customer interactions.

Manage and delegate staff responsibilities, ensuring smooth workflow, productivity, and team success.

AQF Diploma or above qualification, or at least one-year relevant work experience

Strong leadership skills with the ability to motivate and guide a team while fostering a positive work environment.

Solutions-focused mindset with confidence in making strategic decisions under pressure.

High attention to detail and commitment to maintaining quality standards.

Adaptability in a fast-paced environment, managing multiple priorities effectively.

Experience in retail management, ideally within manufacturing or food production.

Solid understanding of retail operations, compliance, and administrative procedures.

Proficiency in Microsoft Office, accounting software, and business tools.

Excellent communication and interpersonal skills for stakeholder engagement.

Strong time management skills with a proactive, safety-conscious approach.

Salary banding : $73,500 - $81,000

Pay : $73,500.00 - $81,000.00 per year

Ability to commute / relocate :

Oakford, WA 6121 : Reliably commute or planning to relocate before starting work (preferred)

Application Question(s) :

Please explain your leadership skills and experience.

How would you describe a supportive and a results - driven Leader?

Education

Diploma (required)

Licence / Certification :

AQF Diploma (required)

Application Deadline : 11 / 04 / 2025

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Retail Manager • Australia

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