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Desktop Support Jobs in Australia

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Desktop Support • Australia

Last updated: 3 days ago

Desktop Support Engineer

BrennanSydney, AU

Brennan is seeking a dynamic, energetic and customer-facing Desktop Support Engineer (Managed Services Consultant L1) in Sydney.As part of the Managed Services team, you will provide onsite and rem... Show more

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Desktop Support Officer

randstad digital australiaBrisbane, AU

Note: Applications close Tuesday, October 13th.This role is strictly open to Brisbane-based candidates only.Position Title: Desktop Support Officer.Contracted till January 29th 2027 (possible exten... Show more

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Desktop Support Officer

Axiom TechnologiesAustralia, Eagle Farm, Queensland

Australia-based entity with a history of providing Managed IT solutions to medium to large-scale enterprises globally.Please visit our website for more information about what we do at.We are lookin... Show more

Desktop Support Analyst

Data#3Brisbane, AU

Work with a leading Australian IT services organisation.Voted HRD’s Employer of Choice since 2016.Join a company with HEART (Honesty, Excellence, Agility, Respect, and Teamwork).Managed Services te... Show more

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Desktop Support Specialist

Glitch ProductionsSydney, AU

Glitch Productions is an independent animation studio based in Australia making original, long form animated shows distributed on Youtube.Our channel has over 18 million subscribers, tens of millio... Show more

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Desktop Support Engineer

Morgan McKinleySydney, AU

We are currently seeking a Level 1/2 IT Support Officer to join a leading independent school in Sydney.This is a fantastic opportunity for a hands-on IT Support professional who enjoys working dire... Show more

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Ict Officer - Desktop Support

Central Australian Aboriginal CongressAlice Springs, AU

Come and join a progressive organisation delivering community-led programs with the Northern Territory's largest Aboriginal Community Controlled Health Service.The role of the Desktop Support Offic... Show more

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Desktop Support Engineer

Planit TestingBrisbane, AU

You will be responsible for delivering high-quality EUC and desktop support across multiple client sites, ensuring users are supported effectively across their day-to-day technology needs.You will ... Show more

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Desktop Support Traineeship

MobreadySydney, AU

MobReady are a socially inclusive, Supply Nation certified, Aboriginal owned Group Training Organisation with a commitment to connecting our Mob with a sustainable career through trainee & apprenti... Show more

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Desktop Support Technician

MedHealthMelbourne, AU

MedHealth are a purpose-built collection of industry leading health, medical and employment brands.Our unique and diverse capabilities come together to get the best possible health and employment o... Show more

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Desktop Support Officer

Select Aust SydneyBrisbane, AU

Job Type: Contract position | Full time position.Note: Applications close Tuesday, October 13th.This role is strictly open to Brisbane-based candidates only.Position Title: Desktop Support Officer.... Show more

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Desktop Support Technician

SISL GlobalMelbourne, AU

Desktop Technician will provide day to day local\\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, sof... Show more

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Desktop Support

Buildit - Wipro Digital Global Engineering StudiosBrisbane, AU

Buildit - Wipro Digital Global Engineering Studios.The purpose of this role is to resolve priority incident tickets and service requests while contributing to incident analysis, change request prep... Show more

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Desktop Support Analyst

Gallagher BassettAdelaide, AU

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose.Every day, we help clients navigate complexity,... Show more

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Desktop Support Officer

AARNetBrisbane, AU

Australia’s Academic and Research Network (AARNet), founded in 1989, has played a pivotal role in shaping Australia’s digital landscape as the pioneers of the country’s Internet.Our mission extends... Show more

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Desktop Support Officer

AARNet PtyBrisbane, AU

Australia’s Academic and Research Network (AARNet), founded in 1989, has played a pivotal role in shaping Australia’s digital landscape as the pioneers of the country’s Internet.Our mission extends... Show more

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Desktop Support Engineer

MaxsoftGold Coast, AU

If working in a fun, fast-paced, challenging environment is your thing, then this role may be just what you are seeking.Being based on the southern end of the Gold Coast, in stunning Varsity Lakes ... Show more

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Desktop Support Technician

Methodist Medical GroupMelbourne, AU

MedHealth are a purpose-built collection of industry leading health, medical and employment brands.Our unique and diverse capabilities come together to get the best possible health and employment o... Show more

 • Promoted

Desktop Support Specialist

Glitch-ProductionsSydney, AU

Glitch Productions is an independent animation studio based in Australia making original, long form animated shows distributed on Youtube.Our channel has over 18 million subscribers, tens of millio... Show more

 • Promoted

Desktop Support Engineer

The Network Technology RecruitmentBrisbane, AU

Currently, we are engaged with a leading Gambling/Entertainment organisation operating on a national scale.Due to recent growth, they are now seeking to onboard multiple talented Desktop Support En... Show more

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Desktop Support Engineer

Desktop Support Engineer

BrennanSydney, AU
30+ days ago
Job description

Overview

Brennan is seeking a dynamic, energetic and customer-facing Desktop Support Engineer (Managed Services Consultant L1) in Sydney. As part of the Managed Services team, you will provide onsite and remote 1st-level support to our Managed Services client in Sydney. The role requires on-site presence of at least 85% of the time with travel across the Sydney Metro region. The candidate must have their own license and car and be comfortable talking to customers face to face. A reasonable degree of technical skill across IT infrastructure and a good understanding of ITIL processes is required.

Responsibilities

  • Provide L1 support for service delivery teams and resolve technical issues
  • Provide onsite support at client locations on behalf of service delivery teams and resolve technical issues
  • Proactively managing our client's IT environments
  • Conduct problem management to ensure the root cause of issues is addressed
  • Take ownership of assigned clients, and ensure we deliver excellence in customer service
  • Maintain and administer systems, including Desktops (Windows OS), Microsoft Office suite, basic printing and Windows server support; end user support and liaison with 3rd party vendors as needed
  • Maintain effective communications with clients

Qualifications

  • Minimum of 2 years IT experience
  • Reasonable experience in common business applications, especially Microsoft Office suite of products including Office365
  • Strong analytical and problem-solving skills
  • Excellent verbal and written communication skills
  • Proven ability to work within and across teams
  • Industry based certifications
  • Installation and management of peripheral devices
  • User account maintenance
  • Desktop and End User Support
  • Ability to service on-site contracted requirements

Note

As part of our hiring process, you will be required to undertake a technical test and a National Criminal History Check.

Benefits

  • Training and certification bonuses
  • Culture Awards that recognise excellence
  • Brennan Daredevils - our annual, all-expenses paid trip awarded to our top performers and outstanding contributors
  • Vibrant, fun social activities
  • Discounted hardware and software
  • An environment that embraces learning and development

Brennan is an equal opportunity employer.

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