Desktop Support Jobs in Australia

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Desktop Support • Australia

Last updated: 2 days ago

Desktop Support Officer

axiom technologiesAustralia, Eagle Farm, Queensland

Australia-based entity with a history of providing Managed IT solutions to medium to large-scale enterprises globally.Please visit our website for more information about what we do at.We are lookin... Show more

Desktop Support Officer -Bundaberg, Queensland, Australia

axiom technologiesAustralia, Bundaberg, Queensland

Australia-based entity with a history of providing Managed IT solutions to medium- to large-scale enterprises globally.Please visit our website for more information about what we do at.We are looki... Show more

Desktop Support Engineer

brennanAdelaide, SA, AU

Join the largest Australian-owned systems integrator.Great benefits and a culture focused on fun and high performance.Work in a supportive and fast paced environment.Where true performance thrives.... Show more

Desktop Support Engineer - Perth

datacomPerth, WA, AU

At Datacom, we combine technology, expertise, and talented people to help organisations thrive in a rapidly changing world.As one of Australasia's leading technology providers, we work with custome... Show more

Snr Desktop Support Analyst

anton murray consultingSydney, NSW, AU

Our client is a global investment firm seeking a .This is a well-paid position requiring the applicant to be .Ideally you will have a minimum of 4 years financial services IT Desktop experience in ... Show more

Desktop Support Officer

axiom technologiesAustralia, Queensland, Toowoomba

Desktop Support Analyst

gallagherAdelaide, Australia

Join a team that's making a real difference At My Plan Manager, we're passionate about helping Australians get the most out of their NDIS plans.My Plan Manager is a wholly owned subsidiary of Galla... Show more

Desktop Support Officer - Embedded

centorrino technologiesMelbourne, VIC, AU

Join Centorrino Technologies: Innovate, Grow, and Thrive with Us!.At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations.We’ve been recognised as... Show more

Senior IT Customer Support Analyst, Desktop Support

kbrBrisbane, Queensland, Australia

Senior IT Customer Support Analyst, Desktop Support.At KBR – We do things that matter.We deliver science, technology and engineering solutions to governments and companies around the world.KBR empl... Show more

Desktop Support Officer -Toogoom, Queensland, Australia

axiom technologiesAustralia, Queensland, Toogoom

Desktop Support Engineer

assurantNew South Wales

Assurant redefines the boundaries of protection - safeguarding and servicing connected devices, homes, automobiles, and commercial equipment in partnership with the world’s most successful brands.W... Show more

ICT Officer - Desktop Support

central australian aboriginal congressAlice Springs, NT, AU

Admin & HR - Alice Springs.Come and join a progressive organisation delivering community-led programs with the Northern Territory's largest Aboriginal Community Controlled Health Service.The ro... Show more

Desktop Support Engineer

planitBrisbane, QLD, AU

You will be responsible for delivering high-quality EUC and desktop support across multiple client sites, ensuring users are supported effectively across their day-to-day technology needs.You will ... Show more

Desktop Support Officer -Proserpine,Queensland, Australia

axiom technologiesAirlie Beach, Andergrove, Australia, Cooktown, Mackay, Proserpine, Queensland, Townsville

Desktop Support Officer -Brisbane, Queensland, Australia

axiom technologiesAustralia, Brisbane, Queensland

Desktop Support Engineer

morgan mc kinleySydney, NSW, AU

We are currently seeking a Level 1/2 IT Support Officer to join a leading independent school in Sydney.This is a fantastic opportunity for a hands-on IT Support professional who enjoys working dire... Show more

TIM Engineer / Desktop Support Engineer

pyramid global technologiesMelbourne, VIC, AU

About the job TIM Engineer / Desktop Support Engineer.Build and configure laptops as per standard specifications;.Troubleshoot application and OS issues faced by employees of the Respondent;.Take a... Show more

Desktop Support Officer -Gympie, Queensland, Australia

axiom technologiesAustralia, gympie, Queensland

Desktop Support

robert halfMelbourne, AU

Our client is an established healthcare organisation seeking a hands-on Desktop Support professional to support users across multiple sites.Provide Level 1 & 2 onsite and remote desktop support, re... Show more

Desktop Support Officer -Maryborough, Queensland, Australia

axiom technologiesAustralia, Maryborough, Queensland

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Desktop Support Officer

axiom technologiesAustralia, Eagle Farm, Queensland

30+ days ago

Job description

Axiom Technologies is an Australia-based entity with a history of providing Managed IT solutions to medium to large-scale enterprises globally. Please visit our website for more information about what we do at

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

IT Skills and Experience

3+ years of Experience in Level 2/3 desktop support.
Windows 10 or 11 Admin troubleshooting experience of Intune, cloud, and thick build machines
Keep up with the Windows App and Update release information
Provide Web application support for Edge or Chrome
Provide Cloud application support (collaborate with app owners where required)
Support 3rd party applications like Microsoft, Java, and Adobe (raise cases with the vendor where required)
Support MS Teams issues including video, audio, performance
Familiar with AppV applications, MS Store Apps, and packaged applications
Troubleshoot / find root cause for general performance issues
Troubleshoot laptop hardware issues such as monitor, mouse, headset, phones
Office license management or troubleshooting
Keep up with release information for MS Office and security updates
Support Office issues for native laptop or cloud applications
Collaborate with MS Outlook app owner when required to find root cause for Outlook issues
Knowledge of Active directory and Group policies. PowerShell scripting knowledge is must.
Ability to co-ordinate with various technical groups and can fix issues remotely for the users.
Should be able to fix and troubleshoot all the application issues deployed on end user systems. (for eg. App Login Failures, App not installed, Software Installations which are failed)
Good Client management and communication skills.
Should be able to troubleshoot if any application is not working due to network related issues.
Good Knowledge on browser support and management of Chrome and Edge via GPO.
Have troubleshooting knowledge of Adobe, MS Office, Oracle, Edge and Chrome apps. Should be able to do the compatibility testing of web based applications with Chrome and Edge.
Good Understanding of ITIL concept & ticketing tool.
Accurately document all work performed through ticketing system including details.

Personal Attributes:

Excellent End-user computing skills.
Good knowledge of Infrastructure support.
Strong analytical and problem-solving capabilities
Well organized and extremely detail-oriented
Strong customer service ethic and great communication skills, both oral and written
Passionate about delivering quality no matter what you are doing
Can work both independently and in a collaborative team-oriented environment
A self-starter, motivated to push the limits and think outside of the box
Fondness for solutions that are simple, elegant, and effective
Ability to work with and maintain confidential information

In-depth knowledge of:

Windows OS (e.g. XP, Vista, Windows 7, 10)
Microsoft Office applications
PC\Laptop hardware
PC\Laptop peripherals, including printers
Mobile devices

Basic knowledge of:

Active Directory
Exchange
Apple OS
SCCM

IT Qualifications

At least two of the following:

PC\Laptop OEM Maintenance Certification
CompTIA A+ Certification
Microsoft Certified IT Professional (MCITP) certification in the desktop area
Microsoft Office Specialist (MOS) Certification

Experience in a similar role

3+ years of relevant experience.

What next?

If you are looking for the next challenge in your career and wish to apply for this role, please forward your resume to @