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Desktop Support Jobs in Australia

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Desktop Support • Australia

Last updated: 1 day ago

Desktop Support Officer

Axiom TechnologiesAustralia, Eagle Farm, Queensland

Australia-based entity with a history of providing Managed IT solutions to medium to large-scale enterprises globally.Please visit our website for more information about what we do at.We are lookin... Show more

Desktop Support Officer

Humanised GroupSydney, NSW, AU

Join a national, mission‑driven Not‑for‑Profit (NFP) delivering business‑critical technology services.This is not a typical MSP—there’s stability, meaningful work, and a genuine commitment to treat... Show more

Desktop Support Engineer | Level 2/3

empire groupPerth, WA, AU

Modern Microsoft Environment | Intune | Autopilot | Entra ID .If you're the person everyone turns to for Intune, Autopilot, Entra ID and endpoint management, this is an opportunity to join a global... Show more

Desktop Support Officer

Australian National UniversityCanberra, ACT, AU

ANU Officer Grade 5/6 (Information Technology).The Desktop Support Officer provides onsite IT support to staff and students across the University, resolving hardware, software and connectivity issu... Show more

Desktop Support Officer - Contract

Centorrino TechnologiesDarwin, NT, AU
Quick Apply

Join Centorrino Technologies: Innovate, Grow, and Thrive with Us!.At Centorrino Technologies (CT), we’re more than just tech, we’re a community that goes beyond expect... Show more

Snr Desktop Support Analyst

Anton Murray ConsultingSydney, NSW, AU

Our client is a global investment firm seeking a .This is a well-paid position requiring the applicant to be .Ideally you will have a minimum of 4 years financial services IT Desktop experience in ... Show more

DESKTOP SUPPORT ANALYST

Corrs Chambers WestgarthMelbourne, VIC, AU

Join Corrs Chambers Westgarth, Australia's leading independent law firm.We are looking for an experienced Audio Visual and Desktop Support Analyst to join our team in our Melbourne office who demon... Show more

Desktop Support Engineer

BrennanSydney, NSW, AU

Join the largest Australian-owned systems integrator.Great benefits and a culture focused on fun and high performance.Work in a supportive and fast paced environment.Where true performance thrives.... Show more

Desktop Support Analyst

MinterEllisonSydney, NSW, AU

MinterEllison is one of Australia’s largest independent law and consulting firms.With a heritage of almost 200 years, we are known for our excellence, and our authentic and enduring relationships w... Show more

Desktop Support Technician - Cognizant

CognizantQLD, AU

What makes Cognizant a unique place to work? The combination of rapid growth and an nique place international and innovative environment! This is creating many opportunities for people like YOU — p... Show more

IT Desktop Support Engineer

EmmbrVIC, AU

Full drivers licence and access to a vehicle required.This is a great opportunity for a Desktop Support Analyst to join a busy, collaborative team supporting a multi-site environment, delivering hi... Show more

Desktop Support Officer – Twoombaa,Queensland,Australia

Axiom TechnologiesToowoomba City, QLD, AU

Australia-based entity with a history of providing Managed IT solutions to medium- to large-scale enterprises globally.Please visit our website for more information about what we do at www.We are l... Show more

Desktop Support Officer -Adelaide,South Australia

Axiom Technologies AustraliaAdelaide, SA, AU

Australia-based entity with a history of providing Managed IT solutions to medium to large-scale enterprises globally.Please visit our website for more information about what we do at www.We are lo... Show more

Desktop Support Engineer

AC3 AustraliaSydney, NSW, AU

Work for a globally recognised automotive manufacturer.Supportive team, excellent culture and exciting environment.Free onsite parking, modern offices, nearby gym & childcare facilities.Work fo... Show more

Desktop Support Engineer - Brisbane

DatacomBrisbane, QLD, AU
Quick Apply

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.Due to continued growth within our ... Show more

IT Desktop Support Technician

Live Nation Holdings Australasia Pty LtdLive Nation Australasia Sydney

Join the team at Live Nation, where innovation meets live entertainment on a global scale! With 40,000 shows and 500 million tickets sold each year, we’re the industry leader, powered by 44,000 tal... Show more

TIM Engineer / Desktop Support Engineer

Pyramid Global TechnologiesMelbourne, VIC, AU

About the job TIM Engineer / Desktop Support Engineer.Build and configure laptops as per standard specifications;.Troubleshoot application and OS issues faced by employees of the Respondent;.Take a... Show more

Desktop Support Analyst MPMG (Adelaide)

Gallagher BassettAdelaide, SA, AU

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose.Every day, we help clients navigate complexity,... Show more

Desktop Support Analyst

Emanate TechnologyHenderson, WA, AU

This role is open to Australian Citizens only.Join a nation-defining program and help shape the future of Australia's sovereign submarine capability.This is a unique opportunity to play a key role ... Show more

Desktop Support Analyst MPMG (Adelaide)

GallagherAdelaide, SA, AU

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose.Every day, we help clients navigate complexity,... Show more

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Desktop Support Officer

Desktop Support Officer

Axiom TechnologiesAustralia, Eagle Farm, Queensland
30+ days ago
Job description

Axiom Technologies is an Australia-based entity with a history of providing Managed IT solutions to medium to large-scale enterprises globally. Please visit our website for more information about what we do at

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

IT Skills and Experience

  • 3+ years of Experience in Level 2/3 desktop support.
  • Windows 10 or 11 Admin troubleshooting experience of Intune, cloud, and thick build machines
  • Keep up with the Windows App and Update release information
  • Provide Web application support for Edge or Chrome
  • Provide Cloud application support (collaborate with app owners where required)
  • Support 3rd party applications like Microsoft, Java, and Adobe (raise cases with the vendor where required)
  • Support MS Teams issues including video, audio, performance
  • Familiar with AppV applications, MS Store Apps, and packaged applications
  • Troubleshoot / find root cause for general performance issues
  • Troubleshoot laptop hardware issues such as monitor, mouse, headset, phones
  • Office license management or troubleshooting
  • Keep up with release information for MS Office and security updates
  • Support Office issues for native laptop or cloud applications
  • Collaborate with MS Outlook app owner when required to find root cause for Outlook issues
  • Knowledge of Active directory and Group policies. PowerShell scripting knowledge is must.
  • Ability to co-ordinate with various technical groups and can fix issues remotely for the users.
  • Should be able to fix and troubleshoot all the application issues deployed on end user systems. (for eg. App Login Failures, App not installed, Software Installations which are failed)
  • Good Client management and communication skills.
  • Should be able to troubleshoot if any application is not working due to network related issues.
  • Good Knowledge on browser support and management of Chrome and Edge via GPO.
  • Have troubleshooting knowledge of Adobe, MS Office, Oracle, Edge and Chrome apps. Should be able to do the compatibility testing of web based applications with Chrome and Edge.
  • Good Understanding of ITIL concept & ticketing tool.
  • Accurately document all work performed through ticketing system including details.

Personal Attributes:

  • Excellent End-user computing skills.
  • Good knowledge of Infrastructure support.
  • Strong analytical and problem-solving capabilities
  • Well organized and extremely detail-oriented
  • Strong customer service ethic and great communication skills, both oral and written
  • Passionate about delivering quality no matter what you are doing
  • Can work both independently and in a collaborative team-oriented environment
  • A self-starter, motivated to push the limits and think outside of the box
  • Fondness for solutions that are simple, elegant, and effective
  • Ability to work with and maintain confidential information

In-depth knowledge of:

  • Windows OS (e.g. XP, Vista, Windows 7, 10)
  • Microsoft Office applications
  • PC\Laptop hardware
  • PC\Laptop peripherals, including printers
  • Mobile devices

Basic knowledge of:

  • Active Directory
  • Exchange
  • Apple OS
  • SCCM

IT Qualifications

At least two of the following:

  • PC\Laptop OEM Maintenance Certification
  • CompTIA A+ Certification
  • Microsoft Certified IT Professional (MCITP) certification in the desktop area
  • Microsoft Office Specialist (MOS) Certification

Experience in a similar role

  • 3+ years of relevant experience.

What next?

If you are looking for the next challenge in your career and wish to apply for this role, please forward your resume to @