Customer Service Manager average salary in Australia, 2024

The role of Customer Relations Manager is responsible for the development of the function, including continuous improvement and delivery of customer service and high customer satisfaction. It drives the development of operations to deliver key service outcomes for our customers and is responsible fo...

As a Service Manager, you'll be tasked with:. A solid background in customer service and a proven track record in meeting and beating sales targets and KPIs. Guiding our team in educating parents on our products, demonstrating their features and benefits, fostering genuine relationships with each an...

Provide support and backup across the entire department of operations and customer care. Maintain the company ERP software with current internal and external customer information. Receive and handle customer enquiries and complaints. Process all Field Service Reports and associated paperwork. ...

ABOUT THE CUSTOMER SERVICES & DELIVERY ACADEMYSAP Customer Services & Delivery team supports our customers in their digital transformation. THE ROLE OF TQM IN SAP PREMIUM ENGAGEMENTAs an integral part of the SAP Customer Services & Delivery strategy, Premium Engagement (PE) business led by Technical...

The successful applicant will need to be a qualified Customer Service Manager, hold a Diploma in Hospitality Management or Business and have a minimum of 2 years’ work experience as a professional customer service manager. Planning and implementing after-sales services to follow up customer satisfac...

Reporting to the Head of Customer Operations, as a Customer Operations People Performance Manager, you will manage a dedicated team of front-line team members responsible for managing performance and behaviours while working with other people performance managers within the Customer Operations team ...

The role of Customer Relations Manager is responsible for the development of the function, including continuous improvement and delivery of customer service and high customer satisfaction. It drives the development of operations to deliver key service outcomes for our customers and is responsible fo...

They will be given the flexibility to tailor the store's service and product offering to meet the specific needs of the customers within the local area. Unparalleled commitment to customer service. Display a passion for customer service. Communicate effectively with management, employees, customers ...

A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. Careers at Department of Customer Service. We are focused on delivering excellent customer service, digital transformation, and re...

They will be given the flexibility to tailor the store's service and product offering to meet the specific needs of the customers within the local area. Significant customer service and POS knowledge. Unparalleled commitment to customer service. Display a passion for customer service. ...

Provide support and backup across the entire department of operations and customer care. Maintain the company ERP software with current internal and external customer information. Receive and handle customer enquiries and complaints. Process all Field Service Reports and associated paperwork. ...

Our Assistant Store Managers are known internally as Customer Service Managers. They are leaders in guiding team members to attain excellence in customer service and sales. You model exceptional customer service and can coach a team to deliver the same. They have impeccable attention to detail and a...

Functional Responsibilities:Staff management: Direct and manage teams of customer service agents and supervisors of the claims booths of the different lines of business. Leadership Skills: Excellent communication skills, collaborative, analytical thinking, strong customer service skills, results-dri...

Working as a part of an enthusiastic team, in a highly competitive supermarket environment, applicants will be expected to demonstrate:Unparalleled commitment to customer serviceSignificant POS knowledgeExperience in supervising team membersAccurate staff rostering will be an advantagePassion and en...

Customer Service Managers are responsible for leading our teams to provide solutions and engaging experiences. Dedicated to building a “customer centric” culture to deliver the ultimate customer service experience every time. We don’t just sell products; we’re about inspiring our customers to get th...

A sound knowledge of Customer Service KPIs, CRM and customer ticketing tools such as Zendesk and Zopim. A passion for technology, disruptive models, organisational culture, and Customer Service. At least 5 years of experience in digital customer service (preferably). Lead the team to improve Custome...

The role focuses on managing the running of the day-to-day provision of customer service within the contact centre, leading teams of Customer Service Agents to deliver an exceptional experience to our clients. Reporting to the Contact Centre Manager, the role will involve a significant amount of rev...

We are looking for a proactive and enthusiastic Customer Service Manager to join our team. Oversee the planning, administration, and review of our customer and after-sales services, ensuring top-notch customer relations. Design and execute after-sales services to monitor customer satisfaction and en...

Working as a part of an enthusiastic team, in a highly competitive supermarket environment, applicants will be expected to demonstrate: Significant customer service and POS knowledge Unparalleled commitment to customer service Experience in supervising teams Accurate team rostering will be an advan...

This role will then move you into Customer Service where you will get your own portfolio of international accounts to organise all routing and bookings, to then move into Account Management, supplying strategic supply chain solutions and troubleshooting for your unique list of clients. Genuine desir...

As our Retail Customer Service Manager, you will thrive in a fast-paced and dynamic work environment that is, fast-fashion. Customer - creating exceptional experiences through your interaction with all customers and ensuring your team meets all (ACLASS) service standards. You will enjoy managing a t...

Foster an equitable and fair workplace ethos through the implementation of management standards and policies, for example, performance planning and review, recruitment and selection, training and development, customer service standards, workplace health and safety and employment equity. Provide advi...

Utilize data to create meaningful customer journeys that resonate with our diverse customer base and drive revenue growth. Use your data skills (Power BI proficiency highly regarded) to create effective customer segmentation and build clear customer journeys. Located in vibrant North Sydney, you’ll ...

The successful applicant will be given the opportunity to supervisor the customer service department and tailor the stores service and products offered, in order to meet the specific needs of the customers within the local area. Unparalleled commitment to customer service. Display a passion for cust...

Our Assistant Store Managers are known internally as Customer Service Managers. They are leaders in guiding team members to attain excellence in customer service and sales. You model exceptional customer service and can coach a team to deliver the same. They have impeccable attention to detail and a...