The Customer Success Manager is responsible for adoption, usage, and account growth for existing medium spend (ARR) customers at Nintex. Working cross-functionally with all Nintex departments to escalate customer issues, remove roadblocks, communicate customer challenges, and provide key feedback to...
Reporting to the Senior Manager, Customer Success, this is a pivotal role which involves partnering with the wider business to drive behavioural change, adoption and sustainable growth of product usage across all customers in ANZ. Based in the Melbourne office, you will work closely with Sales and t...
As a pivotal member, you will report to the Manager of Customer Success and play a critical role in enabling MYP to positively change the lives of people by giving them back time, control, and choice. You will achieve this by assuming responsibility for managing client relationships, driving custome...
As a Customer Success Manager, you'll collaborate with leading sports organisations on cutting-edge digital marketing campaigns, ensuring they harness the full power of their data and our platform. You have a strong background in digital marketing and/or customer success, ideally in the sports or en...
The Associate Customer Success Manager is responsible for managing a specific portfolio of SME clients, driving growth within the customer base and developing and maintaining long-term relationships by providing excellent customer service, consultative support, and negotiating/renewing existing clie...
As a Customer Success Manager, you will own the relationship with one or more strategic clients who operate large, highly secure corporate and e-commerce systems. As a technical authority in customer systems, you will align capabilities to deliver complex solutions with continually high levels of cu...
We’re looking for a Customer Success Manager to drive customer success across our existing APAC accounts, spanning Banking, Payment Providers, Fintech, Superannuation, Insurance, Wealth and more. Customer Success Planning: Develop and execute detailed customer success plans, identifying key mileston...
We do this with a company culture that is client-centric to its core, and ruthlessly focused on delivering technology innovation that will accelerate our customers’ success. As an Account and Success Manager at Orbus, you will play a pivotal role in managing a portfolio of enterprise and public sect...
You will be working with our awesome customer success team to establish and enhance our customer relationships and provide expertise in customer success and growth by motivating and inspiring the team!. We are on the lookout for a Customer Success Manager at Henry Schein One Australia. Increasing th...
Collaborate with cross-functional teams to ensure alignment on customer goals and provide a unified approach to customer success. As our Key Account Manager, you will play a critical role in driving our growth and helping our clients achieve long-term success with Plexus. You will have experience in...
As a Customer Success Manager, you will own the relationship with one or more strategic clients who operate large, highly secure corporate and e-commerce systems. As a technical authority in customer systems, you will align capabilities to deliver complex solutions with continually high levels of cu...
You will be working with our awesome customer success team to establish and enhance our customer relationships and provide expertise in customer success and growth by motivating and inspiring the team!. We are on the lookout for a Customer Success Manager at Henry Schein One Australia. Increasing th...
As a Customer Success Manager you will regularly connect with customers as well as partner with Sales Managers, Executives and our Support teams to better understand the needs and vision of your customers. The Customer Success Manager will be responsible for revenue growth within existing customer a...
As a Customer Success Manager, you will play a crucial role in ensuring the success and satisfaction of our customers. We are looking to add an experienced Customer Success Manager to join our amazing team and further our efforts in partnering with organizations in the pharmaceutical manufacturing a...
As our Strategic Customer Success Manager at Humanforce, you will serve as the primary liaison for our key enterprise clients, focusing on enhancing customer satisfaction, retention, and revenue growth through a proactive and strategic approach to customer success. Utilise customer success stories a...
Minimum of 3 years' experience working as a Customer Success Manager, Account Manager, or similar related positions within software (SAAS) sales. Enterprise Customer Success Manager - SAAS. Due to growth, an exciting new opportunity to join the business has opened as Enterprise Customer Success Mana...
Our Customer Success Managers serve as trusted partners to our practices, gaining a deep understanding of their business needs, operations, challenges, and goals. Regularly compile and share performance insights with customers, highlighting their success metrics and educating them on the return on t...
You’ll own the full customer lifecycle, from onboarding to expansion, driving engagement, retention, and long-term success while closely collaborating with our sales, product and delivery teams. You’ll work closely with leadership to further evolve our Customer Success strategy while managing key ac...
We are seeking a motivated and experienced Customer Success Manager to join our team and help drive customer satisfaction, retention, and growth. The Customer Success Manager (CSM) will be responsible for managing a portfolio of enterprise accounts, building strong relationships with customers, and ...
As our Customer Success Manager, you’ll be the first person our clients talk to after they sign on. ...
Customer Success Manager in Melbourne,. Reporting into the Director of Strategic Accounts - Gym, you'll be responsible for managing existing customers and generate new leads for potential new customers. We say that because we know that every conversation we have, every code line we write and every i...
At ShiftCare, our Customer Success Managers play a pivotal role in optimising workflows, analysing customer support trends, and ensuring the continuous improvement of our customer experience. The entire company from sales, customer success, product, and engineering are all aligned to make sure our c...
Customer Success Manager - Enterprise SaaS - Sydney - $160k-$180k + Super. You will be joining a recently acquired SaaS business who also have a capable professional services & customer implementation capability which you would be leading, with 3 direct reports. You will be managing people inter...
We’re looking for a proactive and engaging Customer Success Manager who can work on-demand, supporting key customer and prospect interactions. Customer Success Manager (On-Demand / Hourly). Ensure a seamless handover from sales to customer success. Customer Success, Sales Support, or Presales roles....
As a Customer Success Account Manager (CSAM), you are the delivery leader in our account team and a strategic partner to our customers. You are responsible for execution against our Customer Success Contracts and orchestration of cross-functional programs that deliver customer value and enable trans...