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Senior Product Manager, Mortgages

Senior Product Manager, Mortgages

Parity ConsultingCouncil of the City of Sydney, New South Wales, Australia
30+ days ago
Job description

Overview

The Company

Our client is a well-regarded financial services organisation known for delivering innovative lending solutions with a customer-centric approach. Backed by a strong culture of collaboration and continuous improvement, they support a wide range of borrowers across the Australian market. With a focus on agile decision-making, cutting-edge data insights, and long-term value creation, they are committed to empowering their people to shape meaningful product outcomes and drive real impact.

The Opportunity

A rare opportunity has emerged for a proactive and commercially savvy Senior Product Manager to lead and enhance a portfolio of lending products within a highly collaborative and forward-thinking environment. Sitting at the intersection of innovation, data insights, and customer experience, this role plays a central part in crafting mortgage solutions that resonate with both brokers and borrowers.

You\'ll work across the full product lifecycle - from ideation to execution - helping to shape product strategy and implement enhancements that drive growth, improve customer outcomes, and strengthen market positioning.

Responsibilities

  • Collaborate with senior stakeholders to manage and optimise the home lending product suite, with a focus on customer and broker journey improvements
  • Use data and insights to identify new opportunities, drive product retention, and elevate customer satisfaction
  • Lead and implement change initiatives, including rate changes, promotional activities, and credit policy updates
  • Support the end-to-end delivery of new products and features, including go-to-market strategies, collateral, and communications
  • Track product performance and ensure alignment with regulatory requirements and internal risk policies
  • Monitor competitor activity and market dynamics to inform product roadmaps and strategic decision-making
  • Champion cross-functional collaboration across Sales, Credit, Pricing, Treasury, Operations, Marketing, IT, Risk, and Compliance teams

What You Bring

  • Deep experience in mortgage or lending product management within financial services
  • Strong commercial acumen, with a knack for identifying trends and converting insights into actionable strategies
  • Proven capability in leading product development and change management initiatives
  • Ability to work across technical, legal, and risk frameworks while maintaining a sharp focus on the customer
  • Exceptional communication, problem-solving and stakeholder engagement skills
  • Why Apply

  • Play a strategic role in shaping high-impact products and solutions
  • Work in a supportive, collaborative, and agile culture
  • Exposure to executive-level stakeholders and product decisions
  • Hybrid Sydney-based role offering flexibility and long-term career development
  • Whether you\'re a sports fanatic, shark diver or part-time antique collector, we celebrate your uniqueness.

    Parity Consulting works with clients who embrace diverse and inclusive environments and empower their teams to bring their authentic whole selves to work. We encourage people with different beliefs, abilities, backgrounds and life experiences to contact us.

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    Senior Product Manager • Council of the City of Sydney, New South Wales, Australia

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