Operations Support Lead

All Bureau capital city office locations will be considered

Position Overview

Under the Bureau’s 2017-2022 Strategy, the Energy & Resources (E&R) Program (part of the Business Solutions Group) is responsible for delivering impact and value to improve the safety, reliability, resilience and productivity of the energy and resources sectors in Australia and the Asia-Pacific Region.

The E&R Operation Support Lead, under the direction of the E&R Service Deliver Manager and as part of the broader E&R team, contributes to the quality and delivery of operational services. This exciting role will focus on high quality, reliable and value‑adding services to the Australian energy, telecommunications and resources sectors through operational integration.

Responsibilities

• Support E&R teams to deliver accurate, timely and effective E&R meteorological services.
• Provide a focal point for operational resourcing, training coordination and product implementation.
• Contribute to staff development, capability building, product development and quality assurance for operational and customer outcomes.
• Collaborate with teams in the Community Services Group and other national operations teams (including Aviation and National Security).
• Work most closely with the E&R Service Delivery, Solutions and Customer teams to manage product implementation, delivery and quality assurance.

Qualifications & Skills

The Bureau of Meteorology is Australia’s national weather, climate and water agency. Its expertise and services assist Australians in dealing with the harsh realities of their natural environment, including drought, floods, fires, storms, tsunami and tropical cyclones. Through regular forecasts, warnings, monitoring and advice spanning the Australian region and Antarctic territory, the Bureau provides one of the most fundamental and widely used services of government, contributing to national social, economic, cultural and environmental goals.

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