Guest Service Agent

3 days ago Be among the first 25 applicants

Company Description

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight‑knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Job Description

Elysia Wellness Retreat , located in the heart of the Hunter Valley, is seeking enthusiastic Guest Service Agents to join our welcoming team. Be the first point of contact for our guests and help deliver exceptional, wellness‑focused experiences.

About The Role

As a Guest Service Agent, you’ll provide friendly, professional service at the front desk, assisting with check‑ins, check‑outs, and guest enquiries. You’ll play a key role in creating memorable experiences in a serene retreat environment.

Key Responsibilities

• Greet and welcome guests with warmth and professionalism
• Manage check‑ins, check‑outs, and reservations
• Provide information and assistance to enhance guest experience
• Maintain presentation and organisation of the front desk area
• Support the team in smooth daily operations

What We’re Looking For

Additional Information

We are only accepting applications from candidates who have working rights within Australia or New Zeland.

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