Education Officer

Adelaide SA, Brisbane QLD, Canberra ACT, Darwin NT,

Hobart TAS, Melbourne VIC, Penrith NSW, Parramatta

NSW, Perth WA

• Date Applications Open
• 31 / 01 / 2025
• Date Applications Close
• 13 / 02 / 205
• About the NDIS Quality and Safeguards Commission

The NDIS Quality and Safeguards Commission (the NDIS Commission) is an independent

agency established on 1 July 2018 to improve the quality and safety of NDIS supports and

services. The Commission is the dedicated national regulator of NDIS service providers in

Australia and a non-corporate entity under the Public Governance, Performance and

Accountability Act 2013.

The NDIS Commission works with people with disability, the National Disability Insurance

Agency (NDIA), governments and the sector who together deliver the National Disability

Insurance Scheme (NDIS)

We strongly and actively encourage applicants from a diverse range of backgrounds and

experiences, including people with disability, First Nations peoples, people from culturally

and linguistically diverse (CALD) backgrounds and LGBTIQA+. We know a diverse workforce

and inclusive workplace drives our success.

• The NDIS Commission's core legislative functions are to
• uphold the rights of, and promote the health, safety and wellbeing of, people with

disability receiving supports or services, including those received under the

National Disability Insurance Scheme

• develop a nationally consistent approach to managing quality and safeguards for

people with disability receiving supports or services, including those received under

the National Disability Insurance Scheme

• promote the provision of advice, information, education and training to NDIS

providers and people with disability

• secure compliance with relevant legislation through effective compliance and

enforcement arrangements, including through the monitoring and investigation

functions conferred on the Commissioner by legislation

• promote continuous improvement amongst NDIS providers and the delivery of

progressively higher standards of supports and services to people with disability

• develop and oversee the broad policy design for a nationally consistent framework

relating to the screening of workers involved in the provision of supports and

services to people with disability

• provide advice or recommendations to the National Disability Insurance Agency

NDIA) and its Board in relation to the performance of the Agency's functions

• engage in, promote and coordinate the sharing of information to achieve the

objects of the relevant legislation, and provide NDIS market oversight, including :

i. by monitoring changes in the NDIS market which may indicate emerging

risk; and

ii. by monitoring and mitigating the risks of unplanned service withdrawal.

The NDIS Commission is a disability friendly organisation that offers interesting and

Commission.

• Complaints and Engagement Division

The Complaints and Engagement Division supports better outcomes for participants and is

committed to upholding the rights of NDIS participants, to elevate quality and safety and

enable consumer independence. The Complaints and Engagement Division comprises the

Complaints and Incidents Branch and the Communications, Education and Engagement

Branch.

• Communications, Education and Engagement Branch

The Communications, Education and Engagement Branch ensures NDIS Commission

messaging is coordinated, coherent and consistent and highlights rich shared stories, which

underpin a culture of inclusion. We create compelling co-designed content and use a variety

of methods to engage with a wide variety of stakeholders, including participants, providers,

workers, advocates and NDIS Commission employees. Our primary goal is to uplift the

capability of the disability sector by increasing awareness of the rights of participants and

the obligations of providers and workers.

The Communications, Education and Engagement Branch is made up of three (3) teams

• Media and Communications, Engagement, and Channels. Our goal is to educate and engage

the disability sector on key issues through easy and informative content, an accessible and

user-friendly focus on our website and social channels, as well as consultations with

participants and their support networks such as providers, workers and carers. We bring a

proactive and collaborative approach to all communications and engagement with internal

and external stakeholders.

• An exciting new role awaits

The NDIS Co