Team Events Coordinator

About the Role : Events Team Coordinator

Are you ready to be the driving force behind unforgettable events?

As the lead coordinator of the team of Ambassadors, you'll partner with your QLD based Operations Manager to turn ordinary community and large-scale events into extraordinary experiences across the state and WA!

Your mission? Lead your team of enthusiastic Brand Ambassadors to bring to life and execute in-field event requirements of community and events within your territory.

About the Role :

• On-ground event execution of a calendar of face-to-face events.
• Event planning support and logistics, inclusive of rostering of staffing for each event.
• Customer facing conversations.
• Coaching and development of casual Brand Ambassadors.
• Serve as the primary point of contact and key brand ambassador during all events.
• Ensure that brand messaging, promotional materials, and event setups align with the company’s objectives and standards.
• Lead on-site activations, product demonstrations, and sampling efforts.
• Oversee and manage a team of casual event staff, ensuring all team members are well-trained, motivated, and aligned with event goals.
• Provide guidance and direction to event staff, ensuring they deliver high-quality service and adhere to the event's schedule and objectives.
• Monitor performance and conduct team meetings to provide ongoing feedback and motivate staff.
• Organize and lead training sessions for event staff, ensuring they have the necessary knowledge and tools to perform their roles effectively.
• Oversee all logistics before, during, and after events, including event setup, teardown, transportation, and storage of materials.
• Manage the storage, inventory, and condition of event merchandise, ensuring it is ready for each event and that stock levels are maintained.

About You :

• Previous experience in event coordination is required, on the ground event experience is preferred but not essential.
• Excellent communication, and interpersonal skills.
• Strong organizational abilities and attention to detail, particularly in managing inventory and event logistics.
• Ability to thrive in a fast-paced, high-energy environment and handle multiple tasks simultaneously.
• Must be adaptable and able to handle last-minute changes with ease.
• Ability to lift and carry event materials and equipment (reasonable accommodations can be made).
• Availability to work flexible hours, including evenings and weekends, as required for events
• Training, coaching and motivational skills essential.
• You will possess problem solving skills and can work autonomously.
• You will possess basic skills in the Microsoft office suite.
• Full Australian Driver’s License required and your own vehicle.
• LR license - beneficial but not essential
• Telco experience preferred but not essential.

About Us :

CROSSMARK Australia is Australia’s leading field sales and retail marketing agency that specialises in providing retail merchandising, field marketing, and in-store activation services. We partner and help iconic brands and retailers to enhance their presence and performance in the marketplace.

Company Benefits :

• Work From Home Model -  We encourage flexibility with a work from home approach alongside regular in person catch ups with the Brisbane based team, and onsite event attendance.
• Growth Opportunities –  Gain access to over 40 AIM courses, get involved in our inhouse future leaders program and career development plans
• Workplace Culture –  Quarterly, monthly and end of year events to promote cross-divisional collaboration and bonding opportunities. Recognised as Best Places to Work Winner 4 years in a row, we are committed to our values of integrity, respect, innovation & collaboration.
• Wellbeing –  Access to monthly paid well-being days, birthday leave, additional annual leave, annual flu vaccinations, early Friday finish at 3pm and access to our Employee Assistance Program
• Recognition-  Monthly awards to acknowledge our employees and their contributions
• Sustainability –  We are proud to make a positive impact on our planet – we are a carbon neutral business and volunteer in community tree planting days
• Diversity and Inclusion –  We are proud to maintain a zero gender pay gap, ensuring equal compensation for equal work across all genders

Next Steps :

If you would like to be considered, please click on the “Apply” button to submit your application. Please note, only shortlisted candidates will be contacted.