Employee Relations Lead - Australia
JLLCouncil of the City of Sydney, New South Wales, Australia20 days ago
Job descriptionDeliver pragmatic, commercially focused advice on terminations, organisational change, and M&A transitions. Navigates complex state and territory-based entitlements including WHS and Long Service Leave provisions. Interpret and apply Modern Awards, Fair Work Act, and relevant state legislation. Develop and implement Employee Relations policies aligned with best practices and JLL culture. Analyse Employee Relations data to identify internal and market trends. Provide proactive insights to inform future HR strategy and interventions. Design training programs for managers on performance management, WHS, and psychosocial hazards. Facilitate mediation and conflict resolution to promote constructive workplace outcomes. Minimum 7 years of dedicated Employee Relations, Workplace Relations, or specialist HR advisory experience. Deep, contemporary knowledge of Australian employment legislation, Modern Awards, and Fair Work Act 2009. Proven expertise in state-based legislation across different jurisdictions including WHS and Long Service Leave. Demonstrated experience leading complex workplace investigations. Tertiary qualifications in Human Resources, Industrial Relations, Law, or related discipline. Exceptional influencing, negotiation, and stakeholder management capabilities. Outstanding written and verbal communication skills with ability to simplify complex information. High personal resilience, discretion, and integrity. Strong analytical and problem‑solving abilities with solutions‑focused mindset. Proven ability to lead through influence and collaboration in matrix environments. Experience with external tribunal representation. Background in large, complex organisations. This is a full‑time position requiring a minimum of 3 days per week in the office. Recognition benefits. Corporate discounts and offers. 'You' Days. Health & Wellbeing programs. Learning & Development platforms. Paid time off for volunteer work. Premium offices. Complimentary barista‑made coffee and beverages on‑site.
Join to apply for the Employee Relations Lead - Australia role at JLL.
Are you an accomplished Employee Relations professional ready to take on Australia's most complex workplace challenges? JLL is seeking an experienced Employee Relations Lead to serve as our key subject matter expert, guiding our organisation through the evolving landscape of Australian employment law while championing a constructive and respectful workplace for all. The role will report to our Head of HR Australia & NZ.
Responsibilities
Strategic Case Leadership
- Lead thorough, impartial workplace investigations covering grievances, misconduct, bullying, and harassment matters.
- Provide expert guidance on disciplinary processes, ensuring procedural fairness and legislative compliance.
- Represent JLL at external tribunals including Fair Work Commission proceedings and state-based Industrial Relations Commissions.
- Drive commercially sound outcomes while mitigating organisational risk.
Expert Advisory & Compliance
Strategic Insights & Development
What You Bring
What JLL can offer you
As an organisation, we don’t just accept that we are a place of many different people; we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islander, LGBT+, people with disability and people of all ages, religions, race, and are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Apply today, quoting job reference number REQ461038.
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Lead Australia • Council of the City of Sydney, New South Wales, Australia
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