People & Culture Advisor

About the Opportunity

At Total Tools & Hardware Group (Part of Metcash), we’re more than just a group of hardware and tool retailers — we’re a national network helping build stronger communities.

Backed by trusted brands like Mitre 10, Total Tools, and Home Timber & Hardware, TTHG supports independently owned, joint venture, and company-owned stores across Australia. With a strong focus on local ownership and expert advice, we give tradies, builders, and DIYers the edge they need to tackle any job — big or small. Whether it’s trade-quality tools from Total Tools or reliable hardware from Mitre 10 and HTH, TTHG is the powerhouse behind the stores that keep Australia building.

What you will be doing :

• Provide advice and coaching to leaders and team members on P&C policies, Enterprise Agreements, Modern Awards, and employment practices
• Case manage employee relations matters such as absenteeism, performance management, and policy compliance
• Prepare accurate and timely documentation, including offers, consultation packs, and exit letters
• Maintain and enhance P&C content on the intranet to support self-service across the business
• Manage system updates and employee / position changes within the HRIS
• Identify trends and provide insights and training recommendations to proactively support leader development
• Contribute to broader P&C projects and initiatives that support organisational growth and culture
• Collaborate with stakeholders across both wholly owned and joint venture businesses

You’re likely a match if you are / have

What’s on offer

We’re proud to offer a workplace that supports your well-being, growth, and belonging :

️ Extra Leave : Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually

Career Growth : Endless learning and development opportunities

Parental Leave : 12 weeks of gender-neutral paid leave for primary carers

Inclusive Culture : Bronze Employer for LGBTQ Inclusion

⚖️ Neutral Pay Gap : Gender pay gap under 5% (WGEA 2024–2025)

Mental Health : Gold accreditation by Mental Health Australia

Flexibility : Flex Ready and Family Friendly Workplace accredited

Apply now and help shape the people experience across Total Tools Hardware Group.

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