Service Centre Consultant

Min 3 years call centre experience

• Someone from the security industry would be highly regarded
• Rotating shift : 6.30am - 2.30pm / 2.30pm - 10.30 pm
• Port Melbourne
• The Company

The Australian division of a global, industry-leading systems integrator that designs, installs and services electronic security, fire alarm and life safety systems.

Reporting to the Service Centre Manager / Leader, and working in a team environment, you will meet the needs of incoming customer service calls with tasks including :

You demonstrate excellent interpersonal skills along with a solid customer service background. You have strong financial knowledge and skills in order to understand purchase orders, invoices and work orders, etc.

Bring your excellent computer skills and exceptional telephone manner to a role that will keep you busy! The role offers a rotating shift with X2 vacancies available that can be an immediate start!