Regional Systems Optimisation Manager (West)

At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.

Fast paced. Innovative. Inspiring. With more than 8000 team members and a national footprint of more than 168 retail stores Australia wide - we're focused on delivering a wide range, low price and great service. We're about inspiring new ideas and thinking outside the box. We're about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We're about teaching a customer something new and supporting the community. We're about making a difference.

• About the role

Are you Passionate about providing safe, efficient, and timely delivery for our customers? Our brand-new automated Perth Customer Fulfilment Centre (CFC) supports our communities with a focus on team safety, customer satisfaction and driving our service culture. It is the most advanced fulfilment centre within Wesfarmers group on the western seaboard.

This exciting senior leadership role is part of the DC Automation and Systems Optimisation (DCO) Team. It will see you managing and optimising key operational technologies and systems. Including the newly implemented Warehouse Management Systems (WMS), Universal Control System (UCS) and Robotics Management Systems (RMS).

You will ensure that all systems, technologies, and interfaces are managed and maintained to the highest level and in accordance with national standards and processes.

• Work with the innovative Geek+ RMS / Innoware UCS / Korber WMS and a variety of mobility devices.
• Using lean principles and complex data analysis, optimise and manage the way product is slotted, and flows through the CFC
• Capitalising on the (Eastcoast-Westcoast) time difference, you may also be called upon to support your counterparts on the eastern seaboard with your knowledge and expertise.
• Support the management of preventative and reactive maintenance requirements of the site systems, and automation hardware.
• Manage the procurement (purchase or rental) of minor capital hardware for the site including : PDT handsets, headsets, AMR robots, and associated spare parts.
• Ongoing review and enhancement of software and systems deployed in collaboration with the Technology team, technology vendors, Supply Chain CI and Operations teams
• Monitor, troubleshoot, report and document any operational issues relating to technology and systems on site.
• Closely liaise with the Technology team to ensure all network infrastructure is operating as required.
• Analyse and monitor key metrics and make recommendations to improve the various systems and operational efficiencies.
• About you

This key role requires a solution focused thought leader who can support the team by sharing knowledge and best practice. Highly organised, you take pride in your attention to detail, meeting deadlines and ability to think ahead and plan proactively. You enjoy the challenges of working within a dynamic and fast paced environment and can demonstrate a Continuous Improvement mindset.

A proactive and confident communicator, you have a passion for operations and enjoy developing others you work with on site.

• Bring your technical systems skills, curiosity, and passion for Supply Chain automation!
• Support our bold growth ambitions

Our Supply Chain plays an essential part in bringing our vision to life with a strong focus on Continuous Improvement and modernisation of our vast network.

• Our culture

It's all in a day's work when you're part of the Officeworks community - where you're not defined by who you are, but what you can do. We celebrate our teams' uniqueness by offering the below to the Officeworks family :

• An inclusive, diverse, and supportive environment.
• Flexible working arrangements to best support your individual needs.
• A key focus on wellbeing and safety.
• Generous discounts at Officeworks, Geeks 2 U, Bunnings, Kmart, Target and Catch.
• Ongoing training and development opportunities to progress your career.
• Industry leading Growing Families policy

Officeworks is a

• Circle Back Initiative'
• employer - we commit to respond to every applicant.

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