Grow your career with an industry leader
- Permanent, full-time position, Monday to Friday
- Friendly, welcoming team and position for the long term
Join the supportive, friendly team at Gemini Kingston — centrally located closed to Fyshwick, just off Canberra Avenue, with free parking available to employees. The site is fully equipped with Car-O-Liner systems, spot welders, and spray booths. Build better with 14 professionals who support each other and enjoy a good team culture.
The OpportunityWe have an exciting opportunity for Customer Service Officer to join the team at Gemini Kingston in Fyshwick.
Do you have a passion for delivering quality customer service? Our Customer Service Officer's support our wider workshop team and provide a high level of service to our customer base.
If you enjoy a varied role, where no two days are the same, then this may be for you!
Permanent position. Monday to Friday. 40 hours per week.
Role responsibilitiesEnsuring the environment is always customer friendlyGreeting customers on arrival.Keeping our customers informed about the repair process and anticipated completion dates for their vehiclesContacting customer to ensure that they are satisfied with the AMA experienceSupporting management with inventory (parts, paint, consumables etc)Liaise with insurance providers regarding claims / repairsDoes this sound like you?Proven experience within a Customer Service positionHighly professional and personable with strong relationship building skillsStrong systems experience and competent computer abilitiesExcellent verbal and written communication skillsAbility to meet strict deadlinesAble to work effectively and collaboratively with the teamBenefitsReward & recognitionCareer development and trainingReferral bonus for recommending a friend to work with usDiscounts on parts and toolsUniforms24 / 7 professional counselling for Team members and their immediate familiesWe champion our Team, because it's our people that set us apart and drive our business' success. We focus on individual strengths and value differences to bring the best out of people, enhancing their skills and capabilities to build fulfilling careers. _No matter who you are, if you have the drive and talent to progress, when you're part of our Team, you're going places - APPLY NOW._Video