Talent.com
This job offer is not available in your country.
Customer Service Consultant

Customer Service Consultant

NHPWA, AU
4 days ago
Job description

Who we are :

  • NHP are specialists in Electrical and Automation Products, Systems and Solutions
  • 100% Australian owned, with 55 years of Electrical and Engineering excellence!
  • Local choice with the power of global partners
  • 17 branches throughout Australia and New Zealand
  • 80,000 marketed line items
  • Driven by a team of over 800 dedicated and committed employees

At NHP we recognise that our people determine the success of our business”.

Are you looking for an opportunity where you can grow and develop with a progressive organisation?  Are you bright, personable and do you genuinely enjoy working with a range of people?  Then we would like to hear from you!

About the role :

NHP’s Customer Service team are at the forefront of our business and provide first class support to our customers, both internally and externally. This role is integral in helping us build relationships with customers. Please note – this is not a call centre role.

In this fast paced role, you will :

  • Providing exceptional customer service to NHP customer base of commercial clients
  • Handle technical phone / email enquiries
  • Work with Omni Channel platform processing inbound inquiries – orders, returns, queries, services & general items
  • Liase with internal stakeholders to achieve desired outcomes
  • Maintain records & documents relating to customer activity
  • Contribute to continuous improvement
  • Ensure the prompt resolution of customer enquiries and meeting of team KPIs
  • For you to be successful in this role, you will need :

    NHP is a supportive and cohesive team, so finding the right fit for our company is paramount. For this particular position, we are looking for someone who has :

  • A can-do attitude with strong customer focus
  • An ability to work with a range of different people & styles
  • A willingness to learn and develop with the business
  • To be a proactive, enthusiastic & self-motivated individual
  • Excellent communication skills
  • Good time management skills
  • You will be guided by a strong leadership team & provided with all the tools you need to deliver impeccable support to our customers.

    What’s on offer :

  • Competitive base salary + super
  • Free parking onsite
  • TRAINING PROVIDED!
  • The ability to develop & work your way up in the business
  • A great place to work – ‘we believe that our people are the heart of our success’
  • A culture that encourages work / life fulfilment
  • Ongoing learning & development to meet your professional development needs
  • Salary Packaging – including vehicle novated leasing and other items / expenses
  • Access to an Employee Assistance Program for you and your family
  • NHP is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.  Our commitment to local industry extends to a strong sense of social responsibility. Through our community engagement strategy, NHP positively contributes to the sustainable development of local communities. We're proud of our community partnerships with Southern Cross Kids Camps and Travellers Aid in Australia.

    How to apply :

    To be considered for this fantastic opportunity, simply apply via this advertisement.  Or visit our careers page : www.nhp.com.au.  To keep up to date with all things ‘NHP’ please connect with us on LinkedIn https : / / www.linkedin.com / company / nhp-electrical-engineering-products-pty-ltd /

    Create a job alert for this search

    Customer Service Consultant • WA, AU

    Related jobs
    Customer Service Representative

    Customer Service Representative

    Green LightWA, AU
    Initial three (3) month contracts enagement.Green Light Worldwide’s Delivery Team is currently seeking people with strong customer service experience in a call centre environment who are passionate...Show moreLast updated: 27 days ago
    • Promoted
    • New!
    Customer Service Assistant

    Customer Service Assistant

    BuscojobsWestern Australia, Australia
    Join to apply for the Customer Service Assistant role at Department of Education, Western Australia.Be among the first 25 applicants. Join to apply for the Customer Service Assistant role at Departm...Show moreLast updated: less than 1 hour ago
    Customer Service Manager

    Customer Service Manager

    Woolworths SupermarketsWA, AU
    Engaging and inclusive team environment where you can be yourself while delivering a consistently good shopping experience for our customers. Support in your leadership role through the Store Leader...Show moreLast updated: 18 days ago
    Overseas Customer Service Consultant

    Overseas Customer Service Consultant

    Medibank Private LimitedWA, AU
    At Medibank we believe that every customer deserves nothing but the best service and we’re looking for great people who want to be a part of that culture. We are currently looking for a customer ser...Show moreLast updated: 16 days ago
    Customer Service Scheduler / Allocator

    Customer Service Scheduler / Allocator

    WorkpacWA, AU
    Competitive pay and long-term stability in a growing industry.Opportunity to work in a fast-paced, centralised scheduling team. Join a supportive team culture focused on safety and service excellenc...Show moreLast updated: 30+ days ago
    • Promoted
    Telstra Retail : Customer Service & Sales Consultant

    Telstra Retail : Customer Service & Sales Consultant

    TelstraWestern Australia, Australia
    Telstra Retail : Customer Service & Sales Consultant.Be among the first 25 applicants.Telstra Retail : Customer Service & Sales Consultant. Our purpose is to build a connected future so everyone can t...Show moreLast updated: 26 days ago
    Customer Service Representative

    Customer Service Representative

    Aston AdvantageWA, AU
    Customer Service Representative | Maddington, WA | $65K + Super.Join a national employer specialising in commercial and residential building products. This position will be client facing and assisti...Show moreLast updated: 29 days ago
    Senior Claims Service Consultant

    Senior Claims Service Consultant

    ALLIANZ AUSTRALIA SERVICES PTY LTDHome, WA, AU
    Senior Claims Service Consultant.SENIOR CLAIMS SERVICE CONSULTANT (MOTOR) – CUSTOMER & OPERATIONS – AU WIDE.Available to work from either the Sydney, Adelaide, Brisbane, Melbourne, or Perth office....Show moreLast updated: 4 days ago
    Customer Service Consultant

    Customer Service Consultant

    NHP Electrical Engineering ProductsWestern Australia, Australia
    NHP’s Customer Service team are at the forefront of our business and provide first class support to our customers, both internally and externally. This role is integral in helping us build relations...Show moreLast updated: 5 days ago
    • Promoted
    Customer Service Officer - Melville

    Customer Service Officer - Melville

    Hearing Australia engaged 33 Creative Pty LtdWA, Australia
    Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.Help provide the latest best practice services for anyone who needs it. Gain skills with Australia’s la...Show moreLast updated: 7 days ago
    Customer Service Consultant (Banking)

    Customer Service Consultant (Banking)

    TR3 RecruitmentWA, AU
    Are you a customer service superstar looking for a flexible opportunity with one of Australia’s largest banks?.We are currently taking expressions of interest for experienced admin, hospitality or ...Show moreLast updated: 30+ days ago
    Customer Service Assistant

    Customer Service Assistant

    Category 5 Labour ManagementWA, AU
    Pilbara-based opportunity with a genuine leader in the healthcare sector that continues to experience massive growth.This is an exciting opportunity to join an inclusive and collaborative team as a...Show moreLast updated: 30+ days ago
    Innaloo Customer Service

    Innaloo Customer Service

    Looksmart AlterationsAustralia, WA
    Australia and NZ largest Clothing Alterations franchise with over 120 stores located in major shopping centres.We specialise in clothing alterations and repairs, with selected branches providing dr...Show moreLast updated: 30+ days ago
    Customer Service Officer

    Customer Service Officer

    AUSTRALIAN OUTDOOR LIVINGWA, AU
    Secure full-time salaried position .Extensive in-house training and ongoing support.A fun, friendly and high-performing team. Monthly incentive for extended target KPI’s .Regular team building activ...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Specialist

    Customer Service Specialist

    ProgrammedWestern Australia, Australia
    Be among the first 25 applicants.Direct message the job poster from Programmed.Dedicated Strategic Sourcing Recruiter @ Programmed. Why You’ll Love Working With Us.Attractive hourly rate, and weeken...Show moreLast updated: 7 days ago
    Customer Service Officer

    Customer Service Officer

    MaximaAustralia , WA
    One of our local government clients are looking for a Customer Service Officer, ideally someone from first nations, to join their team. This will be a 12 month contract with full-time hours and comm...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Superstar

    Customer Service Superstar

    Hydraulink Australia Pty LimitedWestern Australia, Australia
    Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.We are on the lookout for a Customer Service superstar to join our friendly team!.Job Type : Permanent ...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Administrator

    Customer Service Administrator

    Michael Page AustraliaWA, Australia
    Mid-July Start - 4 Month Temporary Contract.Inclusive and Supportive Working Environment.This organisation is a well-regarded name providing financial solutions for affordable home-ownership in Wes...Show moreLast updated: 4 days ago