Office Manager

As the Office Manager, you will be responsible for managing the administrative operations of our college to ensure smooth and efficient delivery of training and student services in accordance with ASQA and National Code standards.

Key Responsibilities

• Oversee the day-to-day operations of the college's office, ensuring smooth workflows and adherence to compliance standards.
• Supervise and support administrative and student support staff, including performance reviews and rostering.
• Manage records and reporting processes related to student enrolments, attendance, and academic progress in accordance with RTO policies.
• Ensure compliance with RTO standards, including student file management, data entry into AVETMISS-compliant systems, and audit readiness.
• Liaise with trainers, assessors, students, and external stakeholders to resolve operational issues.
• Manage and maintain office budgets, procurement of resources, and general office upkeep.
• Contribute to continuous improvement initiatives and maintain policy and procedure documentation.
• Coordinate meetings, prepare reports, and support senior management in planning and compliance reporting.

Required Skills and Qualifications

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Your application will include the following questions :

Which of the following statements best describes your right to work in Australia? How many years' experience do you have as an office manager? Do you have experience in administration? Do you have experience preparing work rosters? Do you have data entry experience? Do you have experience working for a registered training organisation (RTO)? Which of the following Microsoft Office products are you experienced with? Do you have customer service experience? To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

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