This job offer is not available in your country.

Workforce Planning Analyst

MUFG Pension & Market ServicesMelbourne, Victoria, Australia

19 days ago

Job description

Join to apply for the Workforce Planning Analyst role at MUFG Pension & Market Services

1 day ago Be among the first 25 applicants

Join to apply for the Workforce Planning Analyst role at MUFG Pension & Market Services

Get AI-powered advice on this job and more exclusive features.

A global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly. Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences. A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.

Overview

The Workforce Planning Analyst plays a pivotal role in driving operational excellence through strategic analysis, process improvement and data-driven decision making. The role supports operational leaders by delivering actionable insights, enabling performance management, and embedding continuous improvement practices across workforce planning and operations. With a strong focus on data integrity and capability uplift, the role ensures alignment between operational activities and strategic objectives. This role influences leadership effectiveness by coaching on planning disciplines, promoting data literacy, and fostering a culture of accountability and development. This role is focused on Workforce Planning for MUFG Pension & Market Services' administrative functions.

Key Accountabilities and main responsibilities

Strategic Focus

Identification of process improvements and qualification of cost benefits
Document and maintain current and future state business processes to support continuous improvement initiatives
Utilise data and insights to provide Operational Leaders with key performance metrics and measurements for success
Design and implement success metrics to evaluate the success of strategic initiatives

Operational Management

Administer updates to Workforce Management system Enlighten

Align workflow outcomes to key performance indicators to ensure that operational activities are effectively measured

Deliver Enlighten training to Operational Leaders

Coach Leaders with how to run effective Weekly Planning, Weekly Review and Long-Term Planning meetings

Identify opportunities for continuous improvement based on operational data and stakeholder feedback

Develop forecast models to identify future workforce needs

Develop budget models for financial reporting

Collaborate with the Finance team to provide insights into operational costs broken down by client

People Leadership

Support Operational Leaders in interpreting and analysing data to measure individual and team performance metrics

Support Operational Leaders in understanding Enlighten Forecasting metrics, including how to effectively forecast future workload, determine FTE requirements and optimise resource utilisation across cross functional teams

Build capability in operational teams by promoting data literacy and performance ownership

Demonstrate ownership of personal and professional development by actively seeking feedback, embracing learning opportunities and continuously building capability to support evolving business needs

Governance & Risk

Ensure that workflow outcomes are accurately reported through Enlighten

Analyse quality reporting through Enlighten and identify potential improvements

Ensure data integrity and compliance with reporting standards within Enlighten and other workflow systems. Support audit readiness by maintaining accurate and up to date operational documentation

The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs.

Experience & Personal Attributes

Strong verbal and written communication skills

Highly organised with excellent time management skills – ability and commitment to meet deadlines

Ability to interpret policies and procedures

Attention to detail and accuracy

Excellent researching and problem-solving skills

Strong stakeholder management

Advanced Microsoft Office skills (Excel, Word, Power Point, Visio, MS Project)

Proficiency in extracting and analysing data using SQL queries

Proficiency in PowerBI for data visualisation and reporting

Experience with data analysis and interpretation

Exposure to process improvement methodologies

Superannuation knowledge desirable

Experience with Enlighten operational excellence or similar is desirable

Seniority level

Not Applicable

Employment type

Full-time

Job function

Project Management and Information Technology

Referrals increase your chances of interviewing at MUFG Pension & Market Services by 2x

Melbourne, Victoria, Australia 2 months ago

Docklands, Victoria, Australia 5 days ago

Melbourne, Victoria, Australia 4 days ago

Senior Workforce Management Lead, Customer Operations

Melbourne, Victoria, Australia 2 weeks ago

Workforce Optimisation Manager - Country Road Group

Melbourne, Victoria, Australia 2 weeks ago

Melbourne, Victoria, Australia 4 days ago

Business Analyst | Digital Transformation

Melbourne, Victoria, Australia 1 month ago

Melbourne, Victoria, Australia 6 days ago

Melbourne, Victoria, Australia 1 week ago

Senior Specialist Lead - Workforce Software

Melbourne, Victoria, Australia 1 week ago

Port Melbourne, Victoria, Australia 4 days ago

Melbourne, Victoria, Australia 1 week ago

Product & Governance Lead - Workforce Management

Melbourne, Victoria, Australia 2 weeks ago

Melbourne, Victoria, Australia A$140,000.00-A$150,000.00 1 week ago

Business Analyst- Energy System & Market Operations

Melbourne, Victoria, Australia 1 month ago

Melbourne, Victoria, Australia A$600.00-A$800.00 6 days ago

Melbourne, Victoria, Australia A$90,000.00-A$110,000.00 2 weeks ago

Business Analyst (OT experience is must)

Melbourne, Victoria, Australia 2 weeks ago

Melbourne, Victoria, Australia 4 days ago

Cremorne, Victoria, Australia 3 weeks ago

Melbourne, Victoria, Australia 2 weeks ago

Melbourne, Victoria, Australia 5 days ago

Melbourne, Victoria, Australia 4 weeks ago

Melbourne, Victoria, Australia 4 days ago

Melbourne, Victoria, Australia 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

J-18808-Ljbffr

Create a job alert for this search

Workforce Planning Analyst • Melbourne, Victoria, Australia

Related jobs

Workforce Planning Analyst

Mufg Pension & Market ServicesMelbourne, Australia

Join to apply for the Workforce Planning Analyst role at MUFG Pension & Market Services 1 day ago Be among the first 25 applicants. Join to apply for the Workforce Planning Analyst role at MUFG Pens...Show moreLast updated: 19 days ago

Workforce Planning Manager (Labour Superintendent)

DP World AustraliaMelbourne, Victoria, Australia

Workforce Planning Manager (Labour Superintendent) - WST.West Swanson Terminal’s Operations team.As Labour Superintendent, you will maximise the resources and skills available to the terminal to me...Show moreLast updated: 12 days ago

Workforce Planning Manager

DatacomMelbourne, Australia

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow.The Workfo...Show moreLast updated: 2 days ago

Consultant, Workforce Planning

NABMelbourne, Australia

Join to apply for the Consultant, Workforce Planning role at NABJoin to apply for the Consultant, Workforce Planning role at NABBuild long-term relationships by understanding and adapting to changi...Show moreLast updated: 9 days ago

Payroll & Workforce Planning Administrator

Bulla Dairy FoodsMelbourne, Australia

Bulla Dairy Foods is 100% Australian owned and operated and has been proudly making dairy products in country Australia for six generations. We are one of Australia's oldest family-owned dairy compa...Show moreLast updated: 1 day ago

Workforce Planning Analyst

AustraliansuperMelbourne, Australia

Add expected salary to your profile for insights.At AustralianSuper, we truly care about our colleagues.We know work and life are intertwined. That's why we support the diverse needs of everyone and...Show moreLast updated: 10 days ago

Workforce Planning Specialist

The Next StepMelbourne, VIC, AU

We are partnering with a well-established organisation in the essential services sector to appoint a capable and experienced Workforce Planning Specialist to join their People & Culture functio...Show moreLast updated: 6 days ago

Senior Manager - Workforce Planning

Aussie Broadband LimitedMelbourne, Melbourne, Australia

Aussie Broadband is known in Australia the most trusted telco and has won many award for our outstanding service.As we continue our growth we know that the role of workforce planning will be key to...Show moreLast updated: 30+ days ago

Promoted

Analyst, Workforce Management

TeslaMelbourne, Victoria, Australia

This real-time Analyst role is responsible for forecasting contact center work for inbound and outbound customer care call and chat types. They will work closely with the contact center leadership t...Show moreLast updated: 5 days ago

Workforce Analytics And Planning Lead

Telix Pharmaceuticals LimitedMelbourne, Australia

Unsolicited job offers that attempt to phish for personal data have become increasingly prevalent online.Telix does not make any offers outside the official application process and will not make un...Show moreLast updated: 30+ days ago

Workforce Planning Analyst

Southern Cross Care (Nsw & Act)Melbourne, Australia

The Workforce Planning Analyst is a contract role, responsible for systems administration, reporting and business analysis of the payroll and related employee functions of Southern Cross Care (SCC)...Show moreLast updated: 11 days ago

Workforce Planning Lead

D'Arcy WeilMelbourne, Australia

Develop and implement workforce planning strategies.Collaborate with HR, finance, and operations departments.Foster a diverse and inclusive work environment for professional growth.Our client is at...Show moreLast updated: 6 days ago

Workforce Planning Analyst

Origin EnergyMelbourne, Australia

Delivering good energy starts from withinIt's an exciting time to join Origin.Creating a great place to work means together we're progressing our ambition to lead the energy transition through clea...Show moreLast updated: 22 days ago

Workforce Planning Manager

Mcmillan ShakespeareMelbourne, Australia

At Plan Partners, we're passionate about empowering people living with disabilities to bring their NDIS plans to life.As a leading provider of plan management and support services, our purpose is s...Show moreLast updated: 9 days ago

Ncc Workforce Planning Speicliast

Talent InternationalMelbourne, Australia

Our client is a large federal government agency.They are seeking an EL1 National Contact Centre Workforce Planning Specialist to join their team. The position can be based out of Richmond or Dandeno...Show moreLast updated: 6 days ago

Workforce Analyst

Emergency Services Telecommunications Authority (Esta)Melbourne, Australia

Job Function : Workforce Management.Work in a supportive and collaborative team environment in the emergency services sector. Impactful role supporting TZV's operational workforce to serve the Victor...Show moreLast updated: 9 days ago

New!

Casual Workforce Team Leader (Workforce Planning &

Ermha365Melbourne, Australia

Lead our casual workforce to ensure our clients always receive support.Support our frontline workforce through the management of our Incident Hotline. Full time role, attractive salary and benefits,...Show moreLast updated: 13 hours ago

Analyst, Workforce Management

Tesla, Inc.Melbourne, Australia