Systems Analyst

Systems Analyst

Work location : Goldcoast, Queensland

We are seeking a skilled Technical Business Analyst to help our client implement their technology roadmap, integrating their IT services and enhancing the efficiency of the on-site staff. You will work closely with our offshore development team to identify and remove impediments, allowing them to focus on developing the future solutions.

This role is ideal for a dynamic contributor with experience in documentation management solutions and Microsoft products in a construction environment. You will play a crucial role in delivering the technology benefits to the business, focusing on maintaining, integrating and modernising systems.

5-7 years of experience is also preferred.

• Responsibilities
• Develop and maintain comprehensive documentation for both users and Level 1 staff to maximise systems usage.
• Collaborate with the offshore BA and technical teams to gather and analyse business requirements, taking ownership for testing, stability, maintainability and identifying opportunities for improvement.
• Work with cross-functional teams to solve challenges, ensure seamless system integration and foster a culture of continuous improvement.
• Drive the integration and adoption of new solutions though project delivery, understanding best practices and delivering high-quality solutions.
• Integrate systems including Microsoft 365, Azure IdP, SCIM, and JIT to deliver a seamless user experience.
• Identify and troubleshoot issues, working with the 3 rd level support teams.
• Provide technical support and training to staff.
• Interpret business requirements and develop modern, future-focused solutions.
• Ability to lead the technical mapping and solution of reporting and dashboards, ensuring alignment with business objectives and user needs.
• Ability to discover challenges, own and drive technical touchpoint conversations with technical teams, acting as the business process owner and ensuring logical connect between system at a data and logical level.
• Understand and opine on technical design and architecture, ensuring alignment with business goals and scalability for future.
• Review and refine technical design from a process perspective ensuring business process is accounted for in the technical design.
• Requirements
• Degree in Computer Science, Information Technology, or related field.
• Excellent communication and collaboration abilities.
• Proven experience as a Technical Business Analyst or similar role in a construction environment.
• Strong proficiency in Microsoft 365 products.
• Excellent documentation skills with attention to detail.
• Experience in system integration and identity and access management.
• Strong analytical and problem-solving skills.
• Automation, scripting.
• Test planning and development.
• Preferred Qualifications
• Certification in SharePoint, SQL Server, Azure IAM or relevant technologies.
• Experience with APIs.
• A deep understanding of cyber security practices.
• Experience with other Microsoft 365 services and tools.
• Familiarity with Agile methodologies.

Job ID 1485253593

• ABOUT COMPANY
• Thakral One Pte Ltd
• Singapore

1000 Employees Information Technology

Thakral One is a consulting and technology services company headquartered in Singapore, with a pan-Asian presence.