Our Retail Manager will steer our team to success, driving bakery sales and creating an unforgettable shopping / dining experience across the German Bakehouse Group. Our Retail Manager plays a crucial role in the daily operations of our bakery / café.
Tasks include but not limited to :
- Determining products, stock levels and service standards
- Managing the efficient supply of products &packaging for our bakery / café whilst liaising with suppliers to negotiate pricing
- Formulating and implementing purchasing and marketing policies, and setting prices
- Promoting and advertising the bakery's goods and services including seasonal events / products such as Christmas & Oktoberfest
- Selling goods and services to customers across our retail bakery / cafe
- Maintaining records of stock levels and financial transactions
- Undertaking budgeting for our retail bakery / café including implementing and ensuring sales targets are met
- Controlling selection, training and supervision of staff as well as rostering for our bakery / cafe
- Ensuring compliance of OHS and safety regulations in our retail bakery / cafe
- Organise and control daily operations of our bakery / cafe
What experience you will bring :
Experience in leading a team within a high-volume retail or hospitality environmentExperience in delivering excellent customer experienceExperience in managing financials, i.e. sales targets, labour targets, cost controls & wastageWillingness to learn, take initiative and think on your feetSupporting and developing the team to ensure they are providing the best customer service within an enjoyable workplaceMaintaining the appearance and presentation of the bakery / caféWorking with management team to improve our bakery / cafeTo succeed in this position, you will have :
Proven management experience in a similar roleExceptional customer service and communication skillsThe ability to achieve exceptional sales resultsA strong work ethic and a passion for training, developing and motivating team membersHigh attention to detailProblem and conflict resolution skillsA reliable and 'can-do' attitudeA full-time availability across weekdays and weekends including opens and closesA formal qualification relating to this position, i.e. Diploma, Certificate etc. AND at least two years in a management rolePay : $70,000.00 - $80,000.00 per year
Supplementary Pay :
Penalty ratesExperienceRetail management : 2 years (preferred)Work Location : In person