Manager, Vulnerable Customer Care

The time to join Synergy has never been more exciting because you'll be helping us to deliver on our commitment towards becoming a net zero carbon emission business by 2050.

We are investing $3 billion in large-scale renewables development and creating unlimited opportunities for our people to contribute to the growth of innovative solutions in our operations as we invest. This is your chance to help us transform the energy industry and build a more sustainable future for Western Australia.

Synergy is proud to be Western Australia's largest electricity generator and energy retailer. We deliver secure electricity to homes and businesses throughout the Southwest Interconnected System (SWIS) from Coral Bay in the north, to Kalgoorlie in the east, and to Esperance in the south

Click here to discover more about how Western Australia's energy landscape is evolving to become more sustainable.

• Role Summary

The Manager Vulnerable Customer Care is a newly created opportunity in our Vulnerable Customer team based at our Perth CBD office.

The Manager Vulnerable Customer Care is responsible for the day-to-day delivery of energy equity programs and vulnerable customer care. The role seeks to optimise and enhance the customer experience by implementing continuous improvement initiatives, developing team capability, and leveraging strategic partnerships. This position requires a strategic mindset and the ability to collaborate with internal and external stakeholders.

Working for an employer of choice also means you will enjoy :

Click here for a full list of our benefits

Our employees have a choice to work for Synergy and it's a choice we respect and value. In addition to our focus on creating a greener future, Synergy is committed to its 'people first' culture and providing an exceptional place to work where our people experience a sense of belonging and have opportunities to learn and grow.