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Customer Service Representative

Customer Service Representative

Brand RepublicMelbourne, Australia
1 day ago
Job description

About the business and the role

We are a Melbourne (Braeside) based promotional products company focusing on the supply of merchandise, uniforms and all types of promotional products.

We are looking for the right person to look after our clients and grow accounts. It is a customer service focused role with the drive to achieve sales and repeat customers.

For the right person we offer comprehensive training, a good workplace environment and remuneration package. This is a great opportunity to start your career in an exciting industry with the opportunity to grow.

This position is only open to Australian residents, please do not reply if you do not live in Melbourne, Australia.

Job tasks and responsibilities

  • Responding to and quoting website generated enquiries (we provide you with the leads)
  • Quoting clients with accuracy, creativity and great service
  • Learning the sales cycle and trying to convert quotes to sales
  • Fielding incoming phone calls from new clients
  • Providing excellent customer service to our clients
  • Adhoc office duties as required
  • Skills and experience
  • This is junior role which is ideal for high school, TAFE, college and university graduates
  • A can do attitude and reliable
  • Excellent computer skills (Microsoft Office)
  • Excellent written and verbal skills
  • An interest in learning all aspects of the sales profession
  • Ability to work to under pressure and to deadlines
  • A keen eye for details
  • Ideally 1 year customer service experience

Pay : $60,000.00 - $65,000.00 per year

  • Benefits
  • Salary packaging
  • Schedule :

  • Monday to Friday
  • Supplementary Pay :
  • Commission
  • Experience
  • Customer service : 1 year (preferred)
  • Work Authorisation :

  • Australia (required)
  • Work Location : In person

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    Customer Service Representative • Melbourne, Australia

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