Client Services Lead

First Focus is Australia's

• best
• mid-market Managed Service Provider, bar none. We are
• growing
• fast and now have over 270 staff across Australia, New Zealand, Philippines, South Africa and Ireland. We are a stable and very focused company, with over 15 years of consistent growth and we're continuing to
• new clients and evolve our solutions.

We pride ourselves on being a genuinely great place to work, with a dynamic

We are looking for the best MSP specialised Client Services specialist in Australia. Why would such a mythical creature consider coming to First Focus? What makes First Focus better than where you are today?

This will be a very hands-on role - you'll be in front our customers a lot. You will find opportunities, nurture relationships, create partnerships and sign on new clients. We are looking for a highly intelligent and motivated person, capable of knowing when and how to rip up the rule book to drive continual improvement and innovation while maintaining effective process and control. If you are looking for a role where you can make a difference, where your input is valued and where every day brings new challenges and rewards, this is the role for you.

If you at the top of your game in a MSP, MSSP or integrator and are looking for the next big step, this could be it. Rather than give you a long list of wants, we'll keep this brief. The following three things are

First Focus' values are based around keeping everyone informed, aligned, supported, and rewarding performance. Some examples of this include :