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Manager, Logistics & Customer Service

Manager, Logistics & Customer Service

Mann+HummelSydney, Australia
8 days ago
Job description

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Manager, Logistics & Customer Service

Country Australia

City Pymble

Section Logistics

Level Senior Executive

Contract type Permanent

Your challenge

Co-ordination and assistance in SCM projects with customers and suppliers

Regular analysis of SCM KPIs (e.g. delivery performance, Fill Rate, Customer Service Excellence, On Time Submission of Documents, and inventory management)

  • Optimimum Inventory Management
  • Analysis,Purchasing, Stock Analysis, Replenishment

Ensure on-time delivery of customer orders Starting from placing of orders till Invoicing and delivery, mainly Drop Shipments & direct shipments from Vendors to customers.

  • Customer Order Fullfillment
  • Right part in the Right Qty at the Right Time
  • Coordinate the complete SC from placing the order internally to Delivery to the warehouse and to end customers.

    Co-operation with sales department

    Implementation of internal optimization measures

    3PL Operations and Freight / Consumables Management

    Operational coordination and local expertise

    Demand Planning and Forecasting

    Purchasing and RFQs of logistics services

    Logistics Team Management,Tranings,Team buidings

    Quick Response Logistics

    Service provider Invoice verifications and approvals

    Any additional projects / tasks from the management, as required

    Transport Management ( Inbound & Outbound) when applicable

    Customer complaints management

    Occasionally support the management of the customer in terms

  • Profile
  • Bachelor's Degree in Logistics & Supply Chain Management or equivalent

    At least 8 years' of experience in Inventory Management, Warehousing (3PL) and Customs clearance

    Experienced in SAP working environment

    Intermediate MS Office software literacy

    Forecast and inventory planning and supply chain management

    Attention to detail and the ability to work under pressure

    Are you full of ideas? Are you keen to take on responsibility and really achieve something? Then our doors are open to you. This is a company that lives out its values, gives people the freedom to use their own initiative, offers many development opportunities and many exciting projects - all of which awaits you here.

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