Dynamic and growing company culture
Customer Service with a focus on Logistics
- Are you client oriented and a problem solver if so this interesting and challenging role is for you!_
- Our Client
- is a global leader in their industry operating in over 50 countries world wide offering a friendly and supportive company culture with their main Australian office located in Brookvale.
- Your Role
Reporting to the Supply Chain Manager working in a 'close knit' team of Customer Service professionals you will manage client & supplier orders working closely with the Inside Sales and Sales Managers providing efficient and flexible service to clients Australia wide.
ResponsibilitiesHandle client orders and ensure ongoing follow upManage transport of products working closely with external transport providersWork closely with Sales Team to manage workable stock levelsKeep in close communication with clients on ordersFollow up price changes on offers and price requestsSolve possible transport or delivery issuesKeep abreast of price agreements and technical product informationProcess purchase and sales orders, enter them in the system and assure proper codingComplaints ensure correct process is followedFollow the correct guidelines and certification to ensure product handling safetyCommunicate with Logistics Manager on complaints or safety issuesSkills and Experience -Previous experience working in a similar role
Quality driven with strong analytical skillsExperience working with logistics systems and processes would be an advantageFlexible mindset, and positive attitude, able to adapt in an evolving environmentStrong team player with the ability to work independentlyGood organizational skills, structured and accurate way of workingStrong communication skill both verbal and writtenClient oriented and problem solverGood computer skills (Word, Excel, AX Dynamics, CRM)You will experience a challenging job within a dynamic and growing company cultureYou will be part of an open and team oriented international environment, with strong focus on high quality products and serviceYou will enjoy a job with a lot of autonomy, but where you can also count on support from your team and colleaguesLocated in Brookvale with Onsite ParkingFull time - Monday to Friday - 8.30 am to 5 pm