Business Development Manager

Job Description : Business Development ManagerLocation : Rydges Sydney Airport, Sydney International Airport, NSW, Australia

Posted : Tuesday, 13 May 2025 at 2 : 00 pm

Position OverviewThe Business Development Manager will actively promote the hotel on local and national levels by securing new business, retaining existing accounts, and maximizing revenue from each account and inquiry. The role involves operating transparently and seamlessly to benefit both the sales department and the hotel, achieving budgeted occupancy and room rates, and maintaining market leadership in RevPAR and overall market share.

Our Vision & PurposeOur vision is to be leaders in creating memorable experiences and distinctive properties. Our purpose is to improve each day for our team, customers, and communities by embodying our values of empowerment, possibilities, and community.

Goals & ValuesGrowing revenue above marketBusiness transformationOur ValuesEmpowerment : We make it happenPossibilities : We evolve and innovateCommunity : We make the connectionKey AccountabilitiesLead proactive sales efforts to drive demandConduct at least 10 sales calls, site inspections, or face-to-face meetings weekly with clientsCollaborate with the General Manager on 5-10 sales calls per quarter to expand hotel presenceMaintain transparent communication with the General Manager regarding sales activities and initiativesPrepare for VIP and group arrivals, briefing relevant team members on special requestsReview daily VIP arrivals reports to identify new accounts and rate discrepanciesActively pursue MICE and room night leads, and shift business from competitorsAttract new corporate room night business and promote revenue initiativesAssist with tenders, contracts, and maintaining a tender listingDevelop market-differentiating initiatives and products with the General ManagerContribute to sales and marketing planning and participate in weekly meetingsPeople & Stakeholder ManagementTrain and equip team members to deliver high standardsManage relationships with key stakeholders including the General Manager, revenue management, and sales teamsReview financial reports and discuss results with the General ManagerMonitor market trends and competitor strategies to refine sales approachesImplement sales campaigns during low demand periodsMaintain a strong local community presence and develop external networksGuest Experience & Responsible BusinessSupport sales activities like site visits and client entertainmentBuild relationships with decision-makers and stakeholdersEnsure client requirements are communicated and expectations exceededAdhere to policies concerning trade practices, data privacy, and safetySupport community engagement and uphold health and safety standardsAsset & System ManagementManage hotel assets to protect investment valueEnsure safety and operational efficiency of hotel equipment and systemsLead staff in maintaining professionalism and high standardsComplete all required administrative and system tasks accurately and timelyAuthorities & ComplianceObtain approval from the General Manager for expenditures and staffing decisions

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