Relationship And Intake Officer

The Relationship Officer role will support leadership to build relationships and market Help at Hand Support Services.

• Responsibilities include, but are not limited to
• Manage and build relationships with referral partners and clients
• Assist with the intake of new clients and ensure smooth handover to the care team
• Sourcing and contacting businesses to generate new business
• Research prospective target markets and build brand awareness
• Evaluate current performance and identify ways to expand and grow
• Work with management to build on HAHS's branding, marketing and communication strategies and assist with initiatives
• Provide feedback on successes and areas that need improvement
• Attend conferences and industry events to build brand awareness.
• Driving marketing through social media and other digital channels
• About YOU

To be successful in this role you will be self-motivated and driven to achieve set goals. You will have experience ideally in a relevant sector however not necessary. You enjoy connecting potential and / or existing clients to services provided by HAHS. You will have excellent communication skills and use this to build meaningful and long-term relationships with clients, their representatives and key stake holders.

You will also possess :

• Initiative to seek out solutions to problems
• Able to work autonomously and self-driven
• Excellent phone manner
• Exceptional customer service skills coupled with patience and commitment
• Possess a high level of computer literacy with experience using information management systems
• Unrestricted working rights in Australia
• Current Police Check
• Full clean Drivers Licence
• Desirable
• Exposure to Disability / aged care sector
• Previous experience and success in a similar role within health care, disability, aged care or mental health sectors.
• Knowledge of local regions and suburbs to assist in planning and growth strategy.
• The rewards

If you are looking to join a growing business that aims to be a contender in the healthcare industry and contribute to delivering a high level of NDIS services in Australia, then HAHS is for you. We are focused on our staff and it is foundation of what makes us a great company to be a part of.

Working for us will put you in a strong position with your career, with opportunities for growth and development.

• Salary
• 50,000.00 - $60,000.00 per year

Schedule :

• Monday to Friday

Supplemental pay types :

• Performance bonus