Wellbeing Manager

Position Description | Wellbeing Manager

This position exists to lead the delivery of Meaningful Life through meaningful engagement and social connection, and participation in events and activities in the Care Community that enhance residents’ social, emotional, spiritual and physical wellbeing. The responsibilities encompass planning, supervising, mentoring, training and supporting team members to provide residents with opportunities for meaningful engagement and purposeful participation.

The role contributes to making Opal a great place to work by having good work relationships with other team members and behaving in a way that support Opal’s values.

This position reports to the General Manager in the Care Community.

Responsibilities

• Contribute to the Care Community Leadership Team, to cause alignment to the philosophy and practices of Meaningful Life
• Develop a program of meaningful engagement, social events and activities for residents to engage in, taking into consideration resident backgrounds, preferences, talents and passions
• Work with the National Wellbeing Manager to curate develop programs that meet the unique preferences of residents
• Ensure the delivery of wellbeing programs to support residents mental health and quality of life
• Ensure the program has a balance of physical, cognitive, spiritual and social engagements for residents to be encouraged to participate in
• Lead the social events coordinator(where they exist) to plan, organise and execute social events, activities and bus outings for residents
• Support and mentor care team to be able to deliver and initiate social activities or 1 : 1 engagement with residents
• Coordinate daily with registered nursing team to align resident engagement with team allocation and delivery
• Review resident care plans with clinicians and allied health professionals to develop individual engagement plans for residents
• Undertake analysis to identify gaps and address improvements to meaningful life for all residents
• Support and supervise the care team to deliver the Meaningful Life program professionally
• Work with the Customer Support Manager on resident admissions, to understand new residents’ cultural, spiritual, social and physical needs and preferences for their transition into care
• Attend resident Care Conversations as requested by the Care Manager
• Work in conjunction with the Care Manager and Allied Health professionals to provide a tailored approach for each resident to aid their mobility and independence
• Review and evaluate the weekly and monthly Meaningful Life programs and make improvements and enhancements
• Complete comprehensive lifestyle assessments for each resident and review as required
• Follow Opal Values / policies, procedures and practices and ensure you and your team demonstrate professional behaviours
• Participate in annual performance / development reviews and follow feedback given by the General Manager in those appraisals
• Support the orientation and training of new team members and volunteers
• Maintain own professional development (through performance appraisals, 360 degree feedback and resident feedback)
• Support the General Manager with Community Engagement, Social Impact and Sustainability initiatives and projects
• Participate honestly / positively in client and team member surveys
• Participate in team member education sessions / mandatory training and share knowledge

Quality

Communication

Key Performance Indicators

Key Competencies

Experience / Qualifications

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