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Home Support Officer

Home Support Officer

Bendigo AdvertiserNewcastle City Council, New South Wales, Australia
13 days ago
Job description

Overview

Home Support Officer – Bendigo Advertiser

Responsibilities

  • The Home Support Officer is the face of the home, providing a key point of contact for residents and their families, visitors, employees and potential new residents, delivering a high level of customer service to all key stakeholders, whilst coordinating all administration tasks of the home.
  • Contribute to a supportive team environment and ensure smooth daily operations through effective administration and coordination.

Qualifications

  • Strong focus on building and maintaining positive relationships with stakeholders.
  • Excellent communication skills both written and verbal.
  • Excellent customer service skills.
  • Demonstrated ability to work within a team environment.
  • High attention to detail.
  • Ability to understand and use contemporary IT applications and platforms (including MS Office, Teams, etc.) and the ability to learn new ones when required.
  • A commitment to work within Calvary’s Mission, Vision and Values.
  • Relevant experience in an administrative role in a complex environment or an equivalent combination of relevant experience and education / training.
  • Sound knowledge of administrative practices.
  • Proven organisational skills and attention to detail, with a demonstrated ability to prioritise own workload and to work effectively both independently and as part of a team, meeting competing deadlines and delivering high quality outcomes.
  • Previous experience in aged / health care (desirable).
  • Rostering and payroll experience using Kronos (desirable).
  • Qualifications in Administration (desirable).
  • Additional information

    For further information please contact the Home Manager on the provided contact details.

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    Support Officer • Newcastle City Council, New South Wales, Australia

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