Project Coordinator

Founded in 2011 and based in Melbourne, Australia, PingCo is a pioneering technology leader transforming telecommunications with TCAP, a groundbreaking, fully automated cloud calling platform. We partner with global telecom providers, streamlining operations, cutting deployment times, and boosting revenue through zero‑touch automation and scalable solutions. As a Microsoft Certified Accelerator Partner, we integrate Operator Connect and Microsoft Teams, empowering carriers to innovate and deliver exceptional customer experiences. At PingCo, we’re a dynamic, collaborative team shaping the future of voice in a fast‑evolving digital world.

Key Responsibilities

• Working with the engineers and support staff to ensure that goals and project deadlines are met
• Responding to enquiries and resolving problems concerning contracts, services, and projects
• Preparing and reviewing submissions and reports concerning activities and milestones
• Collecting and analysing data associated with projects undertaken, and reports on project outcomes
• Sharing relevant documentation and reports with project teams
• Liaising with clients to provide project updates on a regular basis and ensure satisfaction and deadlines are met
• Being point of contact for various working groups
• Assigning project to team members and following up for timely delivery
• Collect and manage incoming projects
• Update project management tool as required
• Making sure KPI’s of the team are met

Key Company Expectations

Desirable

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