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Retail Manager

Laundy HotelsAustralia

9 days ago

Job description

Key Leadership role

A career pathway of growth and opportunity
Welcoming Atmosphere

Plumpton Hotel located in the heart of Glendenning. After its recent renovations, its modern look is a favourite for all. Let the kids play by the playground while you relax in the beautiful courtyard. We have expansive function area, the ultimate sport watching location.

WHY LAUNDY HOTELS?

Laundy Hotels are a fourth-generation hospitality group, priding itself on exceptional customer service and community engagement.

The Laundy's learned hospitality the old-fashioned way. We encourage an innovative and creative mindset, that can be translated into both our people and those we service. Our dedication to seeing our team members grow and flourish in their careers is at the core of what we do - all whilst delivering an exceptional customer experience to our communities.

Our growing portfolio sees over 40 diverse venues, spanning across Sydney and regional New South Wales.

THE OPPORTUNITY

The role of the Retail Manager is to lead and co-ordinate all aspects of bottle shop management, and to support department managers and their teams to deliver the genuine hospitality and service excellence while also meeting business goals.

Reporting to the Venue Manager, as the Retail Manager at Plumpton Hotel, you are responsible for but not limited to :

Customer service, cross-selling and up-selling to maximise sales

Manage and liaise with suppliers and Senior Management

General maintenance and cleanliness of the cellar and loading dock areas

Be across stocktake procedures, and implement controls & solutions as needed

Managing a small team of staff including rostering, training and hiring

All aspects of stock control including ordering, goods received, stock rotation, meeting profit targets, stocktakes and data entry

Upholding the venue's strong values on customer service and store presentation

Building and maintaining relationships with key suppliers

WHO ARE YOU

As a driven, passionate and focused individual you will possess the following attributes and skills :

Minimum 2+ years' liquor retail experience

Exceptional eye for detail

Immaculate presentation paralleled with hands on service delivery

Excellent communication; written and verbal

Strong financial acumen

Exceptional understanding or all liquor categories

Current RSA Certificate

Forklift License desirable

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Retail Manager • Australia

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