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L1 / 2 Service Desk Analyst
Robert HalfBrisbane CBD, AU4 days ago
Job descriptionMicrosoft Office 365 Active Directory & Microsoft Entra Windows 10 / 11 Operating Systems Intune & SCCM Opportunity to work in a collaborative team environment at an esteemed company. Hands-on experience with diverse technologies and cutting-edge systems. Possibility to transition into a permanent role or extend the contract.
About the Role :
We are seeking a proactive and customer-focused L1 / 2 Service Desk Analyst to join a well-established team. You'll be an integral part of ensuring seamless IT operations by providing high-quality support and resolving technical issues efficiently.
Key Responsibilities :
- Level 1 / 2 IT Support : Provide phone and remote desktop support for internal users.
- Onsite Support : Collaborate directly with end-users to resolve IT issues.
- Troubleshooting : Diagnose and resolve hardware and software concerns in a timely manner.
- User Administration : Manage onboarding and offboarding processes, ensuring seamless user transitions.
Key Technologies You'll Be Working With :
About You :
We are looking for a candidate with solid technical knowledge and strong interpersonal skills who is ready to commute to the office onsite five days a week. If you thrive in fast-paced environments and enjoy troubleshooting challenges, this is the role for you!
Benefits of This Role :
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Service Desk Analyst • Brisbane CBD, AU
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