General Manager - Health Insurance Sales

At Compare Club, we help millions of Aussies save on life’s biggest expenses — and our Health insurance division is a key part of that mission.

We’re looking for a hands-on General Manager to lead a large, high-performing sales team across Melbourne and Brisbane. You’ll own the sales strategy, drive daily execution, and inspire your leaders and frontline staff to hit ambitious targets — all while building a winning culture that balances urgency with care and compliance.

Why join us?

• Lead a fast-paced, tech-driven sales team that connects with thousands of customers every day nationwide
• Shape the future of our flagship health business with real strategic influence
• Work with a collaborative leadership team who value bold ideas and results
• Significant bonus structure to reward your contributions and genuine career growth

Your key responsibilities :

• Sales Strategy & Execution : Develop and implement operational plans aligned to the broader health sales strategy. Establish clear daily sales disciplines, track key metrics (conversion, revenue, contact quality), and continuously optimise performance.
• Leadership & Team Development : Lead and mentor Sales Managers and Team Leaders across Melbourne, Brisbane, and Sydney to create a high-performing, resilient, and customer-focused sales culture. Foster professional growth and succession planning for future leaders.
• Capability Building : Drive continuous improvement through coaching frameworks, playbooks, scripting, and compliance training. Ensure world-class sales practices are embedded in all customer interactions.
• Performance & Workforce Management : Own daily, weekly, and monthly sales results, including KPI monitoring, forecasting, capacity planning, and recruitment in collaboration with Talent Acquisition.
• Sales Enablement : Partner closely with Sales Operations, Marketing, and Product teams to optimise lead allocation, dialler strategies, incentive programs, and reporting tools that empower your team.
• Customer Experience Management : Balance sales targets with exceptional service standards, ensuring customer satisfaction and retention remain top priorities.

What you bring :

• Extensive experience leading large outbound call centre sales teams, ideally in health insurance, financial services, or regulated industries
• Proven ability managing multiple layers of leadership and driving results through Sales Managers and Team Leaders
• Expertise in sales coaching, call quality assurance, performance management, and cultural transformation
• Commercial mindset with strong analytical skills and a data-driven approach to decision-making

This is a national role based onsite in either Melbourne or Brisbane, with regular travel to Head Office in Sydney.

Ready to step up and lead a business that’s making a real difference? Apply now and help shape the future of health sales at Compare Club.