About The Role and Responsibilities
Tasks Include :
- Manage and lead a team of retail sales associates, ensuring high levels of customer service, handling customer complaints and staff engagement
- Oversee store operations, including inventory management, merchandising, presentation and growth.
- Organizing displays, promotions, and stock replenishment
- Managing daily store activities, including sales, inventory, and staff scheduling.
- Recruiting, training, supervising, and evaluating team members.
- Develop and implement strategies to drive sales, improve operational efficiency, and enhance the customer experience
- Monitoring budgets, sales targets, and expenses.
- Work closely with the leadership team to ensure compliance with all relevant regulations, policies, and procedures
- Liaise with management and other stakeholders to share insights and support the overall business objectives
- Foster a positive and collaborative work environment, providing coaching and development opportunities for the team
Qualifications and other requirements for Retail managers
Diploma level qualifications or equivalent in management or other relevant field.Recent minimum of Two years of relevant experience working in a retail management role within the grocery or supermarket industry, preferably an independent grocery storeStrong leadership and people management skills, with the ability to motivate and develop a teamExcellent customer service orientation and problem-solving abilitiesProficient in inventory management, financial reporting, and data analysisExcellent communication and interpersonal skills, with the ability to collaborate effectively with various stakeholdersFamiliarity with relevant retail industry regulations and compliance requirementsAdaptable and resilient, with the ability to thrive in a fast-paced environmentA valid driver license with your own reliable vehicle.Ability work with flexible hours including weekends.Pay : $74,000.00 - $81,000.00 per year
ExperiencePoint of Sale (POS) software : 1 year (preferred)Working towards sales targets and KPIs : 1 year (preferred)Customer service : 1 year (preferred)Work Authorisation :
Australia (preferred)Work Location : In person