People Assist Manager

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The Opportunity

At APA, our purpose is to secure Australia's energy future. We're not doing it alone. We're doing it with our customers and communities as Australia's energy infrastructure partner, a role our unique experience and expertise positions us to play.

The Opportunity

At APA, our purpose is to secure Australia's energy future. We're not doing it alone. We're doing it with our customers and communities as Australia's energy infrastructure partner, a role our unique experience and expertise positions us to play.

We now have an exciting opportunity for a People Assist Manager to join our dynamic People Operations team, based in Melbourne, Sydney, or Brisbane. This permanent full-time role offers hybrid working, a mix of in-office collaboration and working from home.

Reporting to the Head of People Operations, this leadership role is responsible for delivering high-quality, compliant, and efficient HR support across the full employee lifecycle, from onboarding to offboarding. You'll lead a dedicated team, coach for capability uplift, and drive operational excellence through strong stakeholder engagement, ER / IR case management, and continuous improvement initiatives.

Key Responsibilities

Lead, coach, and develop a high-performing HR support team to deliver consistent Tier 1 and 2 servicesOversee end-to-end delivery of employee lifecycle activities, including onboarding, changes, exits, and case managementEmbed best-practice use of Workday and ServiceNow to streamline processes and case resolutionEnsure compliance with employment legislation, enterprise agreements, and immigration requirementsDrive process improvement, automation, and maintenance of digital self-service tools and knowledge basesSupport the delivery of cyclical HR activities, including remuneration and performance reviewsAct as a change leader, building strong relationships with stakeholders and vendors to support the adoption of new systems and ways of working

About You

You bring a strong mix of people leadership, operational expertise, and a focus on coaching and continuous improvement.

Proven experience leading or coaching multi-tiered HR support teams in complex or matrix environmentsStrong understanding of Australian ER / IR frameworks, including the Fair Work Act, employment legislation, enterprise agreements, and immigration complianceDemonstrated experience in business process improvement, continuous improvement, and change deliverySkilled user of HRIS platforms (ideally Workday) and service management systems (ServiceNow)Confident in data-driven decision making and workforce reportingStrong stakeholder engagement and vendor management capabilityTertiary qualifications in Human Resources, Business, or a related field

Working at APA

At APA we're committed to fostering a safe and inclusive workplace where you can achieve your best. We'll provide you with access to targeted career development programs, competitive remuneration, employee benefits, flexible working arrangements, and wellbeing programs. We also have an inclusive parental leave policy providing 18 weeks leave including superannuation to support parents at work and in life.

We employ more than 2700 people across Australia and are committed to creating a diverse and inclusive culture, where everyone feels safe, valued, and trusted to do their best every day.

We are APA

APA Group is a leading Australian energy infrastructure business.

We proudly own, operate and manage a diverse $26 billion portfolio of gas, electricity, solar and wind assets which deliver essential services to communities and customers across Australia. And we own more than 15,000 kilometres of gas pipelines which deliver energy to households and businesses across every corner of Australia.

As the partner of choice in delivering infrastructure solutions for the energy transition, we're focused on bundled remote grid energy solutions, electricity and gas transmission, and future energy, including hydrogen and carbon capture and storage.

Our customer centric approach means we understand our customers and offer them reliable, innovative, and cost-effective energy solutions that support their decarbonisation ambitions.

We are committed to securing Australia's energy future by delivering infrastructure solutions for Australia's energy transition and supporting the decarbonisation ambitions of our customers and communities.

Join our team and be part of securing Australia's energy future. We'd love to hear from you.

APA is an equal opportunity employer. The safety, health and wellbeing our people, community and environment a priority. We embrace diversity in our people to ensure our workforce is representative of the communities that we operate in.

Applicants must be eligible to work in Australia to be considered.

This vacancy works with critical APA data, systems or infrastructure and candidates are subject to background vetting (including Police checks) before & during employment.

Role closes Tuesday, 1 July 2025. Role Reference Number JR2677

APA Group will not accept unsolicited resumes from recruitment agencies.

We will contact successful candidates after the closing date. Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionHuman ResourcesIndustriesUtilitiesReferrals increase your chances of interviewing at APA Group by 2x

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