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Ambulatory Service Coordinator

Ambulatory Service Coordinator

NSW HealthCouncil of the City of Sydney, New South Wales, Australia
4 days ago
Job description

About HammondCare

Make a difference every day to the lives of older Australians in need by joining the team at HammondCare. We provide expert aged care, home care, dementia care and palliative care for older people, regardless of circumstances, beliefs, background or financial situation, led by our not-for-profit, Christian foundations and backed by research and clinical expertise.

We’ve been caring for people for over 90 years, recruiting and developing passionate team members who can support older people through some of life’s most difficult circumstances. Whether it’s in our innovative residences, our hospitals, or at home, from the most complex situations to just offering a little help, we bring the same skill, experience and compassion to all we do. It's not just care, it's HammondCare.

About the role

The permanent part-time (4 days / week) role of the Ambulatory Service Coordinator is to work within the Mission and Mission in Action of HammondCare to lead and develop a high quality, efficient and effective ambulatory care rehabilitation service. The Ambulatory Service Coordinator will also provide an effective liaison role between internal and external stakeholders, including patients and their carers, facilitating understanding and relationship‑based care.

Key Focus Areas

  • To lead the planning, management, and delivery of ambulatory care rehabilitation services including allied health, medical and administration team members in a manner that supports the provision of effective and efficient rehabilitation services to patients and their carers.
  • Participate as a member of the Healthcare and Hospitals team in the application of the organisation’s Mission and values to the pursuit of its objectives in a patient‑centred, continuous quality improvement work environment.
  • Advocate for Healthcare and Hospitals ambulatory rehabilitation services by openly promoting service capability and capacity.
  • Proactively and creatively cultivate relationships and develop strategic opportunities to grow ambulatory services.

HammondCare is a NSW Health-affiliated organisation all NSW Health transferrable entitlements will be recognised.

Essential criteria

  • A tertiary degree in allied health (or equivalent) and current registration with Australian Health Practitioner Regulation Agency.
  • Demonstrated significant practical experience in a rehabilitation setting, inclusive of both ambulatory care and inpatient services.
  • Demonstrated management competencies including service planning, resource management and leading teams.
  • Demonstrated ability to create, implement, report on and monitor service key performance indicators (KPIs).
  • Demonstrated effective communication and interpersonal skills (written and verbal).
  • Strong administrative and computer skills.
  • Demonstrated analytical skills to identify risk and make recommendations for change.
  • Demonstrated time management and organisational skills to effectively plan and prioritise work
  • Willingness to travel and work between HammondCare’s sites and services as required.
  • The ability to develop relationships with key stakeholders, preferably within healthcare funding such as private health insurers is desirable
  • All applications must address the selection criteria (under headings) in a brief cover letter in addition to the resume.

    Benefits - What are we offering

  • Market‑leading remuneration
  • Salary packaging; $15,900 annually for living expenses, plus up to $2,650 each year for entertainment benefits.
  • Additional training & career development opportunities
  • Leave benefits – purchased additional annual leave.
  • Reward and Recognition Program
  • Fitness Passports : Full facility access can include gyms, group classes and pools for yourself and your family.
  • Free independent, confidential counselling services, wand wellbeing resources available through our Employee Assistance Program (EAP) for you & your family.
  • Exclusive discounts at MyCar; Servicing, Brakes, Repairs, and Tyre Care Plans
  • Exclusive commercial discounts for JB HI-FI, The Good Guys, Optus, Dell and Samsung
  • Ready to make a change? Apply Now!

    Closing Date : 23rd November 2025

    For any specific queries please contact Angela Collins at acollins@hammond.com.au

    HammondCare is committed to creating an inclusive workplace that promotes and values diversity and inclusion. We thrive on creating an equal employment environment where everyone from any background can be themselves.

    All shortlisted applicants for these positions will be asked to consent to a criminal record check, immunisation staff screening & vaccination compliance checks.

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    Service Coordinator • Council of the City of Sydney, New South Wales, Australia

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